00:01Morning and welcome to the ArcGIS for National Government sessions.
00:04You're in the ArcGIS for Emergency Management session, and I'm Jon Nystrom, FEMA account manager at Esri…
00:11…and I'm joined today with…by Ryan Lanclos and Jeff Baranyi who support our industry marketing solution…
00:16...for emergency management.
00:18The three of us also support the Esri disaster response teams and, you know, I've learned a lot from working with our customers…
00:27…and have translated that into what you're going to be seeing this morning.
00:34So GIS is a tool. That's what I hear at FEMA a lot, and it's not necessarily everybody's mission…
00:41…although lots of folks are using it for their specific mission, be it emergency response, search and rescue, damage assessment…
00:50…and helping citizens recover by modeling sort of activities on the ground.
00:59As we saw a lot yesterday, place matters in all of our disciplines.
01:04Emergency management's no different than, you know, land and natural resources…
01:08…and you have different groups of the emergency management cycle.
01:12You have the mitigation, preparedness, response, recover.
01:17But we're seeing GIS tools enabling communication and opening up that forest of information that is out there…
01:26…in the state and local space as well.
01:31So this morning, we're really…over the last several months, we've been working on ArcGIS for National Government initiative.
01:40It's based on our 10.1 technology, and we'll be rolling out these new resource centers with the release of our technology.
01:49So you'll have, you know, homeland security, defense and intelligence, facilities management…
01:55…you know, not complete solutions, but it'll be a framework for our customers to build upon and take tools that we've started…
02:03…and then you could leverage in your own implementations.
02:10These applications that we're showing here are from that portal technology where, you know…
02:17…we have mashups of different authoritative data, be it census data, DFIRM data, the floodplain data from FEMA…
02:25…and enabling GIS users to quickly make smart maps that will allow you to…
02:32…ascertain the demographic breakup in a floodplain along the coast of Florida or…
02:38…you have your mobile kitchens that are moving around, how to route people to those kitchens.
02:45So having these live, dynamic feeds and enabling you on a simple application like a tablet or a smartphone…
02:52…to actually use the GIS data that many of our organizations hold.
03:00So, as I said, we're here with Ryan Lanclos who's the industry marketing manager for Esri in emergency management.
03:08Jeff Baranyi's tech marketing, and they've really been building this ArcGIS for emergency management…
03:16…they've been creating it for years now.
03:19So a lot of the different activities that we've supported, be it real events or the National Level Exercise…
03:27…we've learned from the language that's being spoken in these places, and we've tried to build around the national response framework.
03:35We've looked at ICS and NIMS' focus so we allow for, you know, the seamless communication between federal and state partners…
03:43…when they hit the ground.
03:46It's being implemented across state and local now, and the federal government as well.
03:51And I think in the next, you know, soon we'll be seeing what we've been talking about, what we're showing this morning…
03:58…actually in progress.
04:00So thank you for attending the session this morning.
04:04I'm going to kick it off to Ryan who can get more in depth in what we've built. Thank you.
04:12Thanks, Jon. Good morning, everybody.
04:13So thanks for joining us. So day two of the conference, right?
04:17So Jon did a really good job of setting up kind of what ArcGIS for emergency management is…
04:21…and we're kind of deep dive into that more, talk about what the templates we're working towards…
04:25…and how we hope to empower you, as both GIS practitioners as well as knowledge workers…
04:29…in the industry to do your business better.
04:31You know, when I talk to a lot of folks about emergency management, they often get the perception that GIS is about map production.
04:37That's where it stops, right?
04:38So it's, I create a great cartographic map. I print it out. I put it on the wall.
04:42Maybe I e-mail it to somebody in a PDF form, and my job is done.
04:46But really what we're trying to talk about is that GIS is more than map production.
04:50Really. It's really embedded in the workflows that we do as emergency management practitioners daily.
04:55So it's about getting better situational awareness during incidents and operations.
04:59It's being integrated throughout the incident, meaning…
05:01…it's not just in the back office with a guy sitting on a computer, but it's in the field.
05:05It's integrated to that workflow, that practitioner, again, doing a damage assessment…
05:09…and really revolutionizing the way that we do workflows in emergency management and GIS both.
05:16So we want to think about GIS as being more of a common operating platform for an organization.
05:20So it does map production, but it also provides a lot of other benefits to an organization that these templates…
05:25…or these intelligent maps that we're going to talk about can drive home.
05:29So it's about how do we connect people together, not only within our organization but within partner organizations.
05:35It's take a look at all that data, that wealth of information that we have coming in from a lot of business systems…
05:39…our crisis information systems in the organization…
05:42…from our partner agencies that can give us a little insight into what's going on across jurisdiction, across the boundaries.
05:47And importantly, it's about workflow.
05:50So we want to deliver tools and technology that enable workflow…
05:52…and it doesn't hinder somebody to do their job in the field or do their piece of that puzzle.
05:57We want to empower them with a map that's very driven, very focused on what their mission is.
06:02So ultimately what we're trying to do is take that platform and deliver technology in meaningful ways.
06:07So you heard Jack at the plenary really talk about intelligent maps, right, these geoinformation products that are available.
06:13And so, you know, if I take that first cut that we just talked about, that perception of a GIS map production…
06:18…you know, this is a lot of times when you walk and you see a briefing…
06:20…they've got the map up and maybe sticking some pins in it on the other side.
06:24But what if we can start to switch that, right, turn that into an intelligent map so it's a live map, it's dynamic, right.
06:30It's focused on what the problem is, what I'm trying to tell somebody, you know…
06:33…what am I trying to portray about an ongoing operation, where things are occurring, what's in advance of this operation.
06:40And ultimately do that not only with my data internally, but really what we're talking about is collaboration.
06:45So it's connecting to all those partners and those different data holders within the federal government to build this intelligent map, right…
06:51…collaborate and do that thing dynamically.
06:54That intelligent map theme can be used anywhere.
06:56So what we're going to show you today are a couple of templates that fit in different platforms, from mobile environment…
07:01…to the web to the desktop, but ultimately what we want to support is that intelligent map…
07:05…proliferated across the whole organization no matter where you touch it; we get the same symbology, we get the same datasets.
07:11Right? We're telling the same story across any different device whether I'm a responder in the field…
07:15…I'm an incident commander at a command post, or I'm a governor in a state getting a briefing.
07:19We should all see that same view of information.
07:23Ultimately, if we do that right, we build these intelligent maps, these templates to start from…
07:28…we're simplifying GIS, right, so we're taking it out of the hands of just the GIS practitioner…
07:32…but we're making it available to those knowledge workers.
07:34We're dynamically updating those maps with live information from a lot of different sources and feeds…
07:38…that really drive our decision-making process, and we're trying to enable better decisions.
07:43That's the key.
07:45So the question we get a lot of times is, great, so we've got a bunch of intelligent maps…
07:49…how do I organize that? How do I drive the person to their right map? How do they discover information?
07:54So, really, we're talking about, again, if we go back to that common operating platform concept…
07:58…it really is about GIS empowering that organization and supporting information flow across all elements.
08:03So we take those intelligent maps or applications and maybe combine a couple of intelligent maps together.
08:08They get organized and they get keyword searched, right, on an intelligent platform, this common operating platform…
08:14…and they get delivered to the knowledge worker in their realm. So whether I'm on a desktop…
08:17…and I need some analysis tool to allow me to look at vulnerability…
08:21…or I'm responding out in the field and I'm taking a mobile device with me for search and rescue…
08:24…or damage assessment or debris removal…
08:26…I can find a map; I can deploy it.
08:28I can take my piece of that puzzle, my piece of information, do my business, do my workflow…
08:32…and integrate that back into the operations in the organization itself.
08:36So that's what we're going to talk about today as we set context.
08:38So what is ArcGIS for emergency management?
08:41I think that's something we want to start with.
08:43So if we look at our mission in emergency management, what we're focused on, it's about being better prepared…
08:49…it's collaborating with partners to do that, so it's not only in our organization, but how do we build community…
08:53…how do we start to share and collaborate with information, ultimately leading to better response and quicker recovery.
08:58I mean, that's our end goal is to get back to the normal state as quick as possible.
09:02So ArcGIS for emergency management is a combination of a couple things from Esri's perspective that we think of.
09:06So number one, you heard a lot about ArcGIS, the platform.
09:09So you saw the system approach.
09:10You saw how we're continuing to evolve tools for desktop, for the mobile, and for the web.
09:16So that's the platform.
09:17That's ArcGIS, the system that a lot of people talk about, is what we think of when we say ArcMap or ArcGIS Server, right.
09:22So that's just the foundation.
09:24But really what we're talking about with ArcGIS for emergency management is taking that platform…
09:27…and then using it appropriately, so it's starting to build a shared data and tool repository for my organization.
09:33I can collaborate. I can build these models. I can vet them with other practitioners.
09:37I can then store them and then use them or surface them in appropriate ways when they're needed most.
09:42And that's done to these mission-specific apps or maps that we talked about.
09:47So what we're doing with ArcGIS for emergency management is taking a look at industry practices for those maps and apps…
09:52…and building some baseline configuration templates, right.
09:55They're not the end-all solution. It's a starting point for a lot of people.
09:58We get asked common questions, How do I support that damage assessment in the field?
10:02How do I get better situational awareness?
10:05So working with you, our users, and taking feedback into a couple of exercises we'll talk through this morning…
10:09…we're trying to deliver those baseline templates and support that whole process that we do in emergency management…
10:14…being better prepared, supporting that collaboration concept and responding appropriately.
10:21So one of the things that helped drive where we are today with some of these templates…
10:24….as we set up and we get into the demonstrations here, how to apply these templates, is our disaster response program.
10:30So Jon mentioned that Esri has a disaster response program.
10:33It's something we do as part of our corporate citizenship.
10:36We respond to incidents globally based on need from you, our users.
10:39We support you with anything from technology in place, so if a hurricane has come through, a flood, a tornado…
10:44…and it's wiped out infrastructure, we can help you quickly get that back in place, stand up an environment to continue operations.
10:51A lot of times it's about, I've got some data, I need to figure out how to operationalize that.
10:55I need somebody to help me with best practices with GIS, and so we'll consult.
10:58We'll either send a team in on-site as requested, or we'll work remotely and help them get imagery, for example…
11:04…up and available and quickly consumable.
11:06And a lot of times, it's just there as a phone call.
11:08They need somebody to talk to.
11:09They've got the technology.
11:10They really understand practices, but, you know, what is somebody doing next door?
11:13It's about building community. It's finding out who's next door and working.
11:17Are they doing something that I could leverage and maybe help get my response up and running quickly?
11:21So that's really what we do at Esri under that program.
11:24That program has been in effect, kind of formalized since 1994 and we've responded to a multitude of events in many different capacities.
11:32You know, and what we've learned over the years that's there common trends or problems that surface from our users…
11:38…the things that we get asked to do quite often…
11:40…those are those baseline configuration concepts that we're really trying to drive home.
11:44So to summarize all that stuff you just saw on the screen, what are the common…the trends, right?
11:48If we think back to like the Indian Ocean tsunamis, about operationalizing data, getting information on the web for situation awareness.
11:54You know, Katrina was about the lessons learned of building community, and collaborating in advance of a disaster…
12:00…so we know who to call on, we know where information is, we know how to bring it into the system and start using it, right.
12:05And it was the Gulf oil spill, and it was about how do we coordinate multiple federal agencies, kind of this national response…
12:11…many different players, many different moving parts, bring that together, manage data effectively…
12:16…deliver it where appropriate in a certain way.
12:19So those really distill into these four kind of common buckets, if you will…
12:22…the first being how do we manage data, so that is, that general stuff we talk about in GIS of collecting and organizing our data…
12:29…but really what we're seeing and what we're trying to talk about now is, we can do that part…
12:33…but now we want to think about, How do we exchange that information?
12:35How do we make it available to collaborate with our partners and consume dynamic data from other partners as well?
12:42And now that we've got that data repository, it's how do we take that data…
12:44…that raw information that's coming in from somebody collecting, you know, a boom placement in the Gulf…
12:50…and bring it back in and do some analysis on it to help drive our operations, right, make better decisions that support that.
12:55It's looking for vulnerabilities not only in communities but around jurisdictions, around facilities themselves…
13:00…so it's using the power of GIS to answer questions and really help make better decisions.
13:05And then situational awareness, so we've got all that information now.
13:08How do we push that out? How do we make it available to the right people at the right time?
13:12And make that in a meaningful way, because we're going to talk about what that means as we move forward.
13:17And then, finally, it's the field.
13:18So that's one of the things we get asked about a lot is…
13:20…How can GIS empower somebody in the field to do their workflow or their process more effectively?
13:25And so we've seen the evolution of GIS over the years really make that much easier…
13:29…so it's native on a lot of smartphones and tablets now, and we're going to talk about some of the templates that, hopefully…
13:34…drive home the point that you can integrate directly to the field, bring information in real time back together…
13:40…and we'll talk about that in the form of damage assessment.
13:44So each one of those kind of patterns really aligns to a template that we're trying to focus on for ArcGIS for emergency management.
13:51Number one is an information model, so at a state level or a local level.
13:54If they don't have a place to start collecting information, you know, repository to start building information…
14:00…they can take a downloadable model from esri.com on the resource center, and they can get started, right.
14:04It's a ground-level information model that can be customized for that organization.
14:08We're not going to talk about that in too much detail, but some of the other ones we really are.
14:12So the damage assessment app is one that we'll focus on today.
14:14So it's how we can do best practices and support real-time collection of damage assessment information…
14:19…in the field during a response.
14:22It's also about briefing.
14:23So if we think about that idea if we're collaborating, right, we're exchanging information, we have this repository…
14:27…how can we use that to tell a good story, and how can we use that technology then to brief on mobile devices…
14:33…for somebody that's flying on a helicopter to a response zone where I've got it on a screen and it's running in the operation center?
14:38We'll talk through that of what the briefing looks like.
14:41It's also about public information maps.
14:43So in public information map, not only from the sense that we want to portray information in kind of a cleansed manner, if you will…
14:48…to the general public, but how do we consume information back from them?
14:51How do we let them kind of extend our forces in the field and bring information back in in the form of…
14:56…social media and through crowdsourced information that allows us at least a baseline or…
15:00…another level of situational awareness to consider as we make decisions.
15:05And then the big one everybody is always kind of starting at is situation awareness.
15:09And a lot of you probably have some viewer in place that's, you know, built out of the common operating picture…
15:13…so we're going to talk about how that's evolving and for situation awareness how we want to be more mission-specific…
15:17…and role-based in the way that we deliver content for situation awareness.
15:22And then the last thing we're going to talk about today is a vulnerability model.
15:25So we're going to talk in detail about how we're looking at vulnerabilities, a way to start a discussion around analysis of GIS…
15:30…really being the power or the root of that that really drives all the other processes.
15:34So if we know where we're vulnerable, we can better prepare and ultimately respond.
15:40So we're going to start at the first place. When I say templates, does everybody know what that means?
15:43Sometimes that's confusing for folks when we hear "templates."
15:46So I thought this slide might be helpful.
15:47When we say templates, these are, again, baseline starting points that extend the platform of choice…
15:53…whether that's on the web for situation awareness, it's on the desktop for that vulnerability model…
15:58…it works in the field on a mobile device of any kind.
16:01That's where templates live.
16:02So I think that's important to kind of set that stage.
16:04You know, those templates, then, facilitate information flow and that data collection or enable those workflows…
16:09…across the many different organizations that you choose to cooperate with and you share information with.
16:13That's where we're trying to drive towards.
16:16So let's take a look at how we're cataloging this, where you can find them before we start driving into that.
16:21I'm going to turn over to Jeff who's our public safety technology lead at Esri.
16:24He's going to take a look at how you can find the resource center, what templates are available there…
16:28…and then we're going to deep dive into each one of those different areas…
16:30…and really focus on how you can apply those templates through examples. So, Jeff.
16:36Great. Thanks, Ryan.
16:44So what we're looking at here is the resource center.
16:47So this is the new 10.1 look to the resource center.
16:50This is live now, at resourcesbeta.esri.com.
16:55The public safety contents here underneath the community tab.
17:00Here's the public safety link right there, and inside here is where you'll find a lot of those templates.
17:06So we're just going to focus on a couple of key ones today like the common operational picture and damage assessment…
17:12…but certainly there's many other templates here.
17:13So this is kind of the new look to the resource center.
17:17Public safety content has been here for about two or three years, and now we're just doing some updates…
17:23…and providing some new templates here as well.
17:26So this is also part of the local government resource center.
17:32This is just how it ended up working, but there's kind of a direct link to public safety as well.
17:37So if I scroll down here a little bit more, I see a gallery of some of the other templates that are available…
17:42…like the COP templates here direct front and center.
17:46Then there's a couple other ones that we won't get into much detail here today like the Citizen Service Request…
17:50…if you want to mobilize your citizens to report data back in as Ryan mentioned.
17:54Or a special events planning template for something that may be going on in your jurisdiction.
18:00So there's several other templates here that you might explore.
18:03But in addition to the templates, it's other content as well.
18:07We'll blog on a regular basis or have a Twitter account, GISPublicSafety, where we'll provide up-to-date and more information.
18:16Also videos are…we generally make a getting started video for each of the templates that we have available here.
18:25So if we look in more detail at one of these, for example, the common operational picture, we'll look at that entry.
18:31So really what this is, is just a front-page index to some of the content that's registered on arcgis.com.
18:38So here we have the entry for the public safety COP template, a description of what it is.
18:44The source code is available for any of the custom widgets that we've written.
18:49You can…you can download it here from this link and it'll provide some sample data for Naperville, Illinois…
18:56…and then in some cases, there's a Try It Live link here as well.
18:59So you can go in and try the application live yourself, running on one of our demonstration servers.
19:07So we just wanted to kind of give a quick overview of where the resource center is before I turn it back over to Ryan.
19:14When you dig in here and look at this, you'll get a couple of things when you download these template packages.
19:20There's a getting started guide that walks you through the couple of steps to get the template implemented.
19:25Sample data and map documents are also included, and then any custom code or applications here are also included in here as well.
19:34So we've got a couple of key things at the high level when you first download those templates.
19:39So the content that we're going to be talking about today is some new developments that we're working on on the resource center…
19:47…and a couple of things that extend the current publications there, but starting off…
19:52…we just wanted to orient you to where to get this content from the resource center.
20:01I think it's important to take a moment, too, when we say templates.
20:04We have a lot of partners that work in the space for emergency management… 00:20:06
20:09Some of them provide situation awareness as part of their crisis information system, for example…
20:13…or does damage assessment really well.
20:15So partners are another piece of this puzzle for ArcGIS for emergency management, right.
20:19They provide a solution that really meets one of those patterns we talked about.
20:22So if you have questions about who works in a space to do damage assessment or who does good situation awareness…
20:27…and you don't want to start with just a generic template, a starting point…
20:30…we can help connect you with certain individuals as well.
20:32So keep that in mind as we move forward.
20:33Again, these are baseline templates that a lot of people can plug in and use to get started.
20:39Alright. So let's take a look at each one of these, right, some of the most common ones that we get asked about.
20:43So let's start with situation awareness, because that's kind of the holy grail for organizations.
20:47That's where they want to start is, How do I get visibility into operations?
20:50How do I understand impact of my decisions?
20:52What's the operational period looking like?
20:54What's the near-term forecast as well?
20:56So to do that, we need a couple things.
20:58We need to talk about fusing our operational data, so it's about that collaboration concept again…
21:02…of bringing individuals together, building community, and using that information to drive our decision.
21:08It's about applying specific tools that help you do a workflow on top of that data in a meaningful way.
21:14And "meaningful way" meaning we can align that to the role of your user in the organization.
21:18So we think that that intelligent map concept again, it's about how do I deliver a non-GIS user good tools and functionality…
21:25…to allow them to do their specific mission or their job without being overwhelmed with the technology.
21:30And we're going to show you how you can do that, then, and organize those intelligent maps around a landing page…
21:34…or a portal for your organization as a way to launch or bring people together…
21:38…and then push them out into their appropriate intelligent map.
21:42So we…think about where we are now, right.
21:45There's some really good examples of common operating pictures out there…
21:47…and these are state examples, right, and there's a lot of these that are in federal agencies and local government across the country.
21:53There's GATOR in Florida. In Virginia, it's VIPER.
21:55You hear names all over, and these are really good…good places to start, right.
21:58This is what really drove the idea of how do we get situation awareness in the hands of everybody?
22:03How do we drive somebody to our organization's maps and data, allow them to do some process?
22:08But we think about it, they've been so successful, right.
22:11People keep asking for more data and more tools, and I want to build specific things for this response or for this type of incident.
22:16They might want to start thinking about is how we can then make those more specific to the user…
22:21…take all that great data and tools that have been built in these kind of version one common operating pictures…
22:25…and then start to infiltrate that throughout the organization.
22:29So we think about that in role-based situation awareness.
22:31And in emergency management, we're seeing great traction with alignment to the ICS standard…
22:35…so it's how people think in organized state government, right, and then you guys are very familiar with ICS in terms of…
22:41…command, operations, logistics, and different roles that individuals play within emergency management.
22:46So why don't we build maps that allow each one of those operators, each one of those chiefs, a window into our system?
22:52It's very specific to them with data and tools to help them do their job.
22:55So if I land on a page, now maybe it's a situation awareness portal, for example.
22:59So this would be a landing page.
23:00Rather than having a common operating picture now, I start with this landing page.
23:04If I command view on the left, or I'm a logistics guy, I simply launch my map up, and I get a certain view or slice of that data, right.
23:11We're thinking about that shared repository of tools and data for the organization.
23:15Now it's presented very effectively, so I've got no clutter on my screen.
23:18It helps me do my job.
23:19I'm a commander. I need a very different set of tools than a logistics officer.
23:22As a commander, I want to see operationally what's going on, what's the impact on something.
23:27As my logistics guy, I'm thinking about what's the impact to major supply routes.
23:30How do I get resources from point A to point B?
23:32What's the status of resource levels?
23:34Do I have everything I need? Do I need to go find more resources, right?
23:37A completely different workflow.
23:39So that's what we want to think about intelligent maps.
23:40We're going to talk about that in some detail.
23:44But I think the important part is that a lot of people do align with ICS in emergency management, but some people don't, right.
23:50So the key concept we want to drive home as we talk about this template next is align this to your organization.
23:55So think about how these intelligent maps can be aligned to what the key people are that do business in your organization.
24:01Whether that's ICS or not, you can really start to drive it down home.
24:05In emergency management, we think about that around the National Response Framework as well.
24:09So in a state level, if I bring in cabinet agencies to an operations center when everything happens, I'm a transportation guy.
24:15I'm ESF 1. I sit at my desk for ESF 1, and I'm doing something specific.
24:19I'm monitoring bridge outages and network outages on the road network.
24:22I'm looking at airport status.
24:24So I've got another specific thing.
24:25It's another level down of information and tools that allow me to do something specific.
24:30But all those pieces of the puzzle need to work together.
24:32Information should flow from each of those intelligent maps all the way back up to the right person at the top level…
24:37…for understanding, for decision making, and moving on.
24:41So it's important, then, one last thing before we show you the template…
24:44…where do the other pieces of GIS fit, so the practitioners in the room?
24:48We're down here on the right. We're still the ones that are managing data.
24:50We're building the analysis models.
24:52We're publishing content into these viewers of that platform that can be surfaced through a lot of these intelligent maps.
24:58We also want to think about where we plug in those existing business systems, so the crisis information systems…
25:02…would be a feeder of data into this platform that can be surfaced and used in many different views as appropriate.
25:08So that's kind of the architecture we want to think about.
25:10So let's start with that first view of role-based situation awareness, how you can apply the template, and do some examples.
25:16Jeff will show you. Jeff.
25:18Great. Thanks, Ryan.
25:19So before we jump into the role-based situation awareness part, I first want to orient you to this…
25:26…ArcGIS for Organizations site that we've set up here.
25:29This can either be run in the cloud or on premises.
25:32So hopefully you saw yesterday and were inspired by some of the demonstrations…
25:37…how you might apply ArcGIS Online, you know, for your organization, too.
25:41In this case, create a destination for your GIS.
25:45We started to think about and started to develop some best practices and thoughts on how you might orient this.
25:52So on a landing page here, what are the couple of key things that you want to see, you know, first off?
25:57So, you know, as I'm trying to connect home through Chicago tomorrow, I want to be…might want to see, okay…
26:03…what's the weather going to look like as I'm trying to connect through here, and here I see perhaps a storm's coming through.
26:10And in this case, we're hitting WMS services, so it's not just ArcGIS Server data that you can consume inside here…
26:16…it's other open standards as well.
26:19Furthermore, I've got a gallery where I've broken things down into…I see the collections of intelligent web maps…
26:25…that I've organized here, whether by, you know, ESF or ICS section, whatever specific task I need to look at.
26:33I can also organize my content into groups.
26:37Do I want to have a group for the public that I make available publicly or a specific group for partner data?
26:43Maybe I've organized my data by hazards, and we'll take a look at that in a little bit more detail here in just a minute.
26:51But if we go back to the gallery here for a minute, and one of the things I've organized are some of our web maps.
26:57But as Ryan mentioned, we've seen over time that common operational pictures have started to grow and just become, you know…
27:03…too large, so we need to start looking at what are some focused ways that we can provide access to that information?
27:09So here we see a collection of basically just different views of ways to start the common operational picture…
27:15…that are specific to a mission or task.
27:19So in this case, we'll open up the viewer, and we'll bring up the data that we need that's specific to the emergency support function 9…
27:27…search and rescue.
27:28So here we have the US National Grid, sections turned on by default.
27:33Maybe some of…perhaps some of the default tools, not all of the tools, but some of the default tools that we'll need for our job.
27:42So that's one way that we're providing a different targeted view directly into the system.
27:49Another aspect here, and this is some of the developments that's coming in the upgrade to the Flex COP template that we're working on…
27:58…is when the application, if you're going to the application directly and launch it, now you'll have a new splash page…
28:05…where you can pick the different role that you are working on, so whatever that might be.
28:13So if we were working on mass care and then there's also a way to bring in the event, any specific event data for that type.
28:20So that's a way…another way of launching the viewer here in a very role-specific way.
28:27So here we can see in this case, you know, the shelters are turned on by default.
28:31If I want to go out and get some better information on, you know, what's in this area affected by this plume…
28:38…I can use, you know, some targeted tools in here to help me do that.
28:41So using some of the web services, ArcGIS Server services that FEMA has online publicly, we can…oops…
28:50…query this information and perhaps, you know, draw a box here, a polygon around this affected area…
28:56…and get quick information on the number of schools that are in that area by block group, fire stations, hospitals, that type of thing.
29:03So some of those quick reporting tools that help us give answers to questions that we may be looking for…
29:10…in areas that are specific to that mission.
29:16So we won't go through all the details of some of the new things that we're working on on the Flex COP template…
29:23…but just wanted to give you a sense of some of the new things and really kind of building on those mission-specific roles…
29:31…that we're seeing and applying this to the COP.
29:35Some of this is driven from, and this is kind of some of our own kind of internal work that we're going through…
29:40…and taking a look at.
29:41Okay, in this case, given all the operational layers that we have, and it may be hard to read…
29:46…but I'll orient you to things on the left-hand side in the top column.
29:50Given all the operational layers that we have in the public safety COP template, how do those match up to the different ICS roles…
29:57…or ESF roles that we may have?
30:00So this is what we're using to build the data and the data structures and how we'll organize the content in the next delivery.
30:08So not only are we looking at, you know, operational layers and what may be included by ESF role…
30:13…and, in fact, this was driven from originally inspired by some of the tables in the GeoCONOPS.
30:19There are some charts at the back that started to list some key things, you know, by ESF.
30:23So not only is it the layers, but it's also some of the tools as well.
30:27Okay. What tool might be appropriate for which function that you may be performing?
30:32So this is just some of our internal work to expose you to how we're kind of thinking we'll prepare this…
30:38…for the delivery of the next upgrade of the COP template.
30:41Then this could be driven on as well, live feeds, your basemap data…
30:46…perhaps even your [unintelligible]________ data if you have access to that…
30:49…how might you organize this and target it by roles here to make that more specific for your end users.
30:59So in summary here for this section, we're working on an upgrade to the public safety COP template.
31:06The URL for the current version is up there now, and we'll upgrade this probably in about the April time frame.
31:12And I've listed here some of the new things that we'll include in that upgrade.
31:17The things in yellow represent new developments, new tools that we're working on.
31:22That first one, the splash widget, the role switcher is what I showed in the demonstration.
31:27The things in white are other upgrades to tools that either were existing in the COP template or we're pulling in from other places.
31:36There was a national grid widget that was very popular written by someone else on our development team.
31:40We're going to roll that in into a single package.
31:43There's been a bomb threat tool based on some standard guidance that we'll roll into this as well.
31:50So we're trying to collect resources from other locations and provide kind of a single package here as a download.
31:56So, again, hopefully in about the April time frame, this will go live and we'll deliver this based on the ArcGIS Viewer for Flex 2.5…
32:04…and ArcGIS 10. We'll upgrade this again for 10.1.
32:07So certainly we're also looking for feedback and suggestions.
32:10The resource center is a way that we want to, you know, collect best practices from the community and deliver that.
32:17So we're certainly welcome to your feedback and contribution to that as well.
32:25Alright. Thanks, Jeff.
32:26So one of the takeaways from that that I saw that I really like is the idea that when he launched those maps…
32:31…I didn't have to go mine through a list of data layers to get the right ones to turn on.
32:35I didn't have to go mine through a couple folders to find the right tool.
32:37They were presented already, and that's the key.
32:39And make it easier for those individuals to do their job quickly and efficiently.
32:43So excited when that's going to be released out.
32:46Okay. So how do we make that all happen?
32:48Jeff showed you that matrix of data layers, operational layers…
32:51…and how we start to slice and dice those by each of the roles of the organization.
32:55So it really comes back to data management is the key.
32:57So thinking about how we can collect and fuse data from our systems internally, our partners…
33:02…how do we organize that content and manage it, you know, effectively and then share it where appropriate?
33:08And how do we do that in a couple ways?
33:09So, you know, I like this shot on the right-hand side of the guy and he's on a shelf and he's pulling out a binder.
33:14You know, we spend a lot of time planning in emergency management.
33:17We're invested in that. That's kind of our mission.
33:19We plan around events. We plan around facilities.
33:21We have response plans put in place.
33:23And typically what happens, they get put into a three-ring binder and they get put on a shelf and we reference those as needed.
33:28What we're saying is, we can take all that great information, all that valuable time we put into those planning guides…
33:33…take those information layers out, those models, those procedures that we've agreed upon…
33:37…and put them into practice through very specific tools and dataflows.
33:40So that's what we're going to talk about with data management is how we take that binder off the shelf, put it into practice…
33:44…and start using it.
33:47So one of the things we want to talk about, not only with data and from a GIS perspective around data models…
33:52…but it's also about how do we organize that and start collaborating?
33:55So this map is a good example.
33:57I like to talk to it of collaboration, and it was something we worked on through our disaster response program…
34:01…and it was the Horn of Africa drought and crisis that's going on and the resulting famine.
34:06And as we started to think about what's the story we want to tell, so I go back to Jack's, you know, [unintelligible]__ and say…
34:10…What are we trying to portray? What do we want to tell a story about what's going on?
34:13It started with not only, you know, what's the incident right now, so what's the drought look like…
34:17…but it was, Where are the people located? What's affected underneath that? Right?
34:21Where are the refugee camps being established to help people that are moving and trying to find food and shelter?
34:26And then what's the population in those shelters?
34:28So that has a big impact on how aid gets delivered, right, the efficiency that we do that, logistics that go into this.
34:34So this map right here tells a story, but it couldn't be told by just one individual agency, because a response…
34:39…just like we do here in the states, is driven by collaboration.
34:42We all have a, you know, a part to play in that response.
34:45So one organization had refugee camps.
34:47That's their mission. They track that. They track population.
34:50One was actually focused on looking at conflict or risk areas for food delivery and aid delivery.
34:54What does that mean for getting a truck in and getting food in the hands of somebody that needs it?
34:58Somebody else had run population models.
35:00So as we start to combine all the things together and fuse those pieces of information…
35:05…we suddenly get a very rich intelligent map that allows me to tell a story…
35:08…portray a situation on the ground, and get better understanding.
35:11It helps me relate to what's going on in the field.
35:13And that's what we want to talk about as well.
35:15You heard a lot about ArcGIS Online.
35:17Yesterday, you saw a lot of demonstrations.
35:19But there's a couple of key things that really support that collaboration.
35:22And I'll use ArcGIS Online in the sense if it's personal sense so I can just go online right now on the free, available, in the cloud…
35:27…and create an account and do some quick mapping.
35:29This could be for an organization, so on premises behind your firewall, the same functionality…
35:33…and so those things work both directions.
35:36But it's about the ability to quickly discover data.
35:38So not only my data internally by keyword and organization or grouped around crisis or a certain geographic area, for example…
35:45…but it's allowed me to discover partner data that I can fuse and start to build these intelligent maps and mash them up.
35:51It allows me to collaborate with partners.
35:53I can build a community online.
35:54I can choose who to share information with, and I can get together with the right people at the right time…
35:58…and make sure they have my information at their fingertips when needed as well.
36:02Ultimately, that on-demand mapping concept is something that's really a big part of this as well.
36:07We can build templates, and we can build tools as GIS practitioners, but we're never going to always meet every single need…
36:11…for everybody in the organization.
36:13If I can give them capability to use all that wealth of information we have, all those data layers and tools…
36:18…and then make their own maps on demand, it's kind of this ad hoc mapping concept.
36:22They can suddenly get a lot of intelligence at their fingertips.
36:24Come back to me as a GIS practitioner and say, Hey, this is a story I'd like to tell.
36:28I found some data. I've got this intelligent map. Can you help me make this better?
36:31And that's where we excel as GIS people, right?
36:33We can help them do those analysis points.
36:35We can help them tell a good story and put our cartographic rendering on data to really portray that issue.
36:41It's about sharing. So that sharing means I can control again access to individuals, then I can share those maps out…
36:46…so if I tell my own story through a map that I've built online, I can share with individuals, I can embed it in websites…
36:51…I can put it in a blog, I can stick it on a website somewhere.
36:55And then, ultimately, want to make sure that that's available and open…
36:57…"open" meaning I can share a lot of different types of content in ArcGIS Online…
37:00…not just RESTful services, but it's, you know, I can zip up files and load stuff into that.
37:04I can build community around a lot of different concepts and data.
37:07So think about that binder of information again and what's in that binder.
37:10How can we start to build that concept of sharing all that information in multiple different ways?
37:15So let's take a look at using not only the resource side of things and looking at the resource center template for data management…
37:23…but also take a look at ArcGIS Online for collaboration and then how we can empower briefings with that information…
37:28…once we've organized that content. So, Jeff.
37:33Thanks, Ryan. Thanks, Ryan.
37:36So just look at a couple vignettes here of a couple different things.
37:40So obviously resources is an important aspect to data management.
37:44So if you have a staging area here, you have access to all of your resource data, both from, you know, a couple of different states…
37:52…then you're able to do better analysis to find, Okay, where's the closest resource to support my needs?
37:58In this case, the second one may be in a whole other state away.
38:01So being able to organize and exchange data is something that's very important.
38:07That's something we're trying to empower through our work on the resource center.
38:12So one of the key elements of the data model that we're providing as a part of this work is a data model for resources.
38:20So this was originally driven from some work, the NEMA, or excuse me, the FEMA IRIS work.
38:28The original version of the data model here was based on that schema for, you know, includes things like, you know…
38:35…category and type and that type of thing.
38:37So those are the ways at which we try and adhere to standards, where they exist, in terms of our work on the resource center.
38:47But being able to, you know, collaborate is another very important, you know, aspect of this.
38:52And ArcGIS Online is certainly becoming a great way to be able to share this information.
38:58So that state of Kentucky, you know, fictional set of resources that I was looking at earlier…
39:04…is something that I can just simply upload to ArcGIS Online.
39:08At 10, excuse me, at ArcGIS 10.1, that just becomes something that you can do from a right-click within the desktop application.
39:18In this case, I had to browse to where that layer package is, picked a couple of elements here…
39:23…and now I can go ahead and upload that information to arcgis.com…
39:29…and it becomes another layer that I can have access to here within my organization.
39:35I can choose then how I want to share that data.
39:38Do I want to share that data with the public? Probably not.
39:43But in this case, maybe I want to share, you know, mark that as an internal dataset and some partner data…
39:47…that I can get access to here as well.
39:50So being able to use the system not only for viewing different map services but as another way to share data…
39:57…is certainly a way that we're seeing this expand and see great potential for the emergency management community.
40:05Another aspect here that we wanted to highlight is the capability to create briefings.
40:10This is something that we found really valuable during the National Level Exercise to be able to brief with current…
40:15…real-time data on an ESF-by-ESF basis.
40:20So in this case, I'm looking at Explorer Online, one of the tools inside ArcGIS Online…
40:25…and I've already created a presentation here.
40:28So once I've got the data layers turned on that I want to have and a certain set of series…
40:33…I can create slides and capture a new slide based on the information that I'm looking at and set a title and that type of thing.
40:40So what I have created here is just a briefing that goes through the New Madrid scenario that was…I think is used in the GeoCONOPS…
40:47…was used in the National Level Exercise, so not only show the ShakeMap here but some of the results of the HAZUS data…
40:54…that was created.
40:55So this is an example of operationalizing your planning information to say, Okay, what's the predicted damage to EOCs…
41:02…fire stations, police stations, that type of thing, and it's a real quick and easy way to be able to convey that information.
41:09And it's also real and live, so if information changes and there's a question during the briefing…
41:15…you can zoom in and get more details on those particular elements.
41:21So some very exciting new things coming in terms of being able to collaborate and share this information.
41:30So we're even seeing some of our partners start to use this framework as well to be able to share information, like GeoEye.
41:38We're working with GeoEye now to provide imagery content after a disaster.
41:44So they've, you know, adopted some of the same mechanisms to share that information, so here we just see a slightly different view.
41:51So that we've…in this case we've got some groups here and I've got only…I don't have access to all the groups that are available.
41:57But, for example, if I wanted to get live image services after an event, like, in this case, the data from Tuscaloosa…
42:06…now this is another way that I can discover and get access to this information and use it more operationally later on.
42:15That's it for…oh, yeah, thanks.
42:23So specific to the data model, these are…I won't go through all these…
42:27…but these are some of the updates that we're working on for the data model.
42:31There's an operations data layer, sets of data layers in there. We need to revisit that.
42:36Try and…seems like some of the federal initiatives have kind of paused and for some of this…
42:41…we've tried to stay current where we can, based on some of our feedback from the NLE and other events.
42:47These are some of the things that we're planning.
42:49We've worked with a bunch of customers in the upper Midwest to see some of the challenges…
42:54…that they face during some of the large flooding events there.
42:56So there'll be another round of updates. They'll be specific to flooding based on some of the things that we've learned there.
43:04And then in terms of our resources, we're looking to migrate towards where NEMA's going with mission-ready packages.
43:12So we're working with some of our partners in the state of Kentucky and other places.
43:16These represent some of the updates that we're working on in the data model…
43:21…and there's a schema-only layer package that you can download right there that has some of this…
43:26…and we'll update this in, again, about the April time frame.
43:30Great. Alright. Thanks, Jeff.
43:34So Jeff pointed out a couple things that I'd like to come back to.
43:37So one of those, he showed GeoEye as a way to grab image service.
43:40That's something we're excited to talk about today.
43:41It's something that's new.
43:42It's jointly being developed between Esri and GeoEye to basically provide rapid imagery after a crisis to everybody that has ArcGIS.
43:50So meaning that you will be able to have postevent imagery as a web service…
43:54…consumed live and dynamically in your operating system within 24 hours, for example, after the incident.
43:59So that's exciting, right?
44:00That's one of the major pain points that people have is imagery.
44:03We get asked all the time, Do you have imagery? How do I operationalize it? How do I use imagery?
44:07How do I have a system to manage and intake that?
44:10Hopefully, this partnership will deliver that imagery timely and effectively.
44:13It also eliminates that data management aspect.
44:16We're going to work on the back end and use the cloud to help manage that information…
44:19…then all the people have to do is connect to a web service and download that data directly to their laptop…
44:23…deploy it on a mobile device in the field for damage assessment.
44:26So it's an exciting event.
44:27We're going to continue to evolve that over the little bit.
44:29So if you're coming to User Conference in July, you'll probably hear a lot more about that…
44:32…but as of today, you'll start to hear more talk about GeoEye and Esri providing that crisis image response service.
44:39The other thing that he showed on that was the briefing, and he hinted on the idea that it becomes a live, dynamic briefing.
44:44And that's really important, you know.
44:45At the NLE, we saw how briefings can be revolutionized in the operations center.
44:50So as we worked with our partners, Virtusa, we were in there and collecting data for multiple states together…
44:54…and building this kind of shared situation awareness.
44:57We were able to really change the way briefings occurred, and it was the fact that they usually had to…
45:01…stop everything they were doing in a sense, take a bunch of screen shots of information, they would type up slides, a PowerPoint…
45:06…and they would send it off to the guys in the back of the room who'd compile a nice briefing deck…
45:11…they would get up on stage and they would start briefing and they would use some PowerPoint slides and step through those.
45:15That's pretty typical, right?
45:16That's what people do.
45:17That's just the way we've operated.
45:18But as we started to have live, dynamic data, right, these intelligent maps that were aligned to the National Response Framework…
45:24…in the way that they briefed in the operations center, we could actually build those slides in advance…
45:28…so when the planning section chief got up to brief, he had not only his slides with some text-based stuff going on…
45:34…but he also had a live map on the side of the screen that was mirroring everything he was saying in real time.
45:38So as he stepped from ESF 1, ESF 2, to current weather, here's the future patterns we're going, the map mirrored that.
45:44And it brought up some interesting points, because as he was going through the very first round as we were testing…
45:48…and trying to align data to his brief, he was talking about a certain point, saying, in this case…
45:53…I think it was a fire that had been extinguished.
45:54It was one of the injects that came in for the exercise.
45:57And as he was briefing, the slide showed up on the side, and there was a new point on the map.
46:00And the general in the back of the room said, Hang on a second. There's a point on the map. What is that point?
46:04So we stopped, and we actually used the briefing, we drove into the map, touched on the information…
46:08…and a new fire had sprung up.
46:09And he's like, I thought you said the fire was out.
46:11He said, Oh, yes, sir, but that was a pause, right. We had to stop what we were doing. We put together this briefing slide.
46:16So we're actually out-of-date in a sense.
46:18So now we had real-time information on one screen.
46:20We had a snapshot of information on the other screen.
46:22And what we were trying to do is bridge the gap between those two and make it effective, right…
46:26…deliver that content in a very timely way and make it meaningful to them.
46:29So it was an interesting kind of story that came out of NLE and how once we get partners that bring data in…
46:34…we can really tell a good story.
46:38Alright, so how do we tell that story?
46:40So we've got it now, we're telling these intelligent maps, but these intelligent maps need to be more than just points, right.
46:44We don't want to just build a cartographic rendering on the fly, but…
46:47…we really want to start doing something with all that data.
46:49So how do we get analysis to play a role in helping us drive decision making, understand maybe vulnerabilities within our jurisdiction…
46:56…you know, what the risk is around certain facilities.
46:58So whatever your mission is, how do you start to think about how we can protect that better?
47:02How do we mitigate anything that may be coming in, and so that ultimately, we can respond better when something does occur.
47:08So one of those things we talk about a lot with local governments and state governments is…
47:12…thinking about where you're most vulnerable in your community, in your jurisdiction, so it drives a discussion point.
47:17If I can say in this part of town we know we're most vulnerable based on the hazards we have…occurred in the past…
47:22…where our values are, our critical infrastructure, for example, our social vulnerability…
47:26…we can start to really drive in and start a good discussion around…
47:29…How do we task resources appropriately based on a certain response type?
47:32It helps us plan, it helps us better respond.
47:35So we're taking this to a national level, and I'm going to let Jeff kind of walk through what that means…
47:38…and then we're going to use a briefing again to show you guys exactly what we're talking about. So, Jeff.
47:49So this is one of the things that we've been working on.
47:53I'm very excited to share this with you today.
47:55So that concept that we showed in the Louisville example was based on some methodology from the University of South Carolina.
48:02So what we've done is taken those same ideas, the same methodology we showed in Louisville based on that methodology…
48:10…and expanded that in a nationwide analysis.
48:13So here under my hazard analysis group, I've got a briefing here that we've prepared, and this is showing the results of our analysis.
48:21So what we've done here is looked at data that we could get on a nationwide basis.
48:26Most of these are A16 data layers.
48:28So, for example, where are the historical occurrences of damaging wind events, in this case, over about the past 50 years…
48:37…and then we've done a lot of processing to say, okay, where are the concentrations of those the most dense…
48:42…and then where do things rank out in kind of a high, medium, or low category.
48:45So red is high and orange is kind of medium here.
48:49So we've done that for several different both natural and technological hazards.
48:54So, in this case, you know, next we're looking at wildfire events coming from the federal land management agencies.
49:01Tornado events and where those concentrations have been the highest over the past 50 years.
49:06And some other datasets, we just simply use proximity.
49:10In this case, how close are you to a nuclear facility?
49:15Here we're looking at hurricane occurrences, both on the East Coast and West Coast as well.
49:20Now remember, this is a briefing tool here, so I can interact with this data.
49:25So not only is it the continental United States, we've also included Hawaii and Alaska in this analysis as well.
49:31Obviously, you know, Hurricane Iniki hitting Kauai being one of the major drivers there.
49:36Looking at hazardous…or rail lines as hazardous materials are transported along those.
49:42Hazardous material facilities, hail, these all…
49:46…you know, big analysis that really kind of drive us to the product that you'll see here in a sec.
49:52We've taken all the FEMA 100-year flood zone data and looked at that as a layer as well.
49:58Earthquakes monitored by risk. Ten years of drought data.
50:00And this is what that picture kind of drives to.
50:06So what we've done is taken all those input hazards and stacked those on top of each other and said…
50:12…Okay, where are those things the most dense?
50:15And some of the…the purpose of what we're trying to do here is just kind of, first of all, give you a set of data layers…
50:21…that you may want to include in your own, you know, application.
50:24Second, just kind of try and elevate the discussion in terms of how GIS might apply in the mitigation phase.
50:32This isn't going to go tell you to go where put a dam or a dike, but this will give you a general sense in a broad-brush view…
50:39…of where you may be the most vulnerable in your jurisdictions.
50:43So the red area is obviously where things stack up on top of each other the most.
50:49So we're not done yet.
50:51This is the combined hazards, but then what we wanted to do was look at, okay, where are the values across the US?
50:57We just used real simple sets of datasets that were publicly available here, you know, schools, hospitals, nursing homes…
51:04…that type of thing. We didn't take…
51:05...because we don't have access to all of [unintelligible]___ data, and maybe that wouldn't make sense.
51:08But we wanted to give a quick look at some of the values data and then look at social vulnerability.
51:14This isn't the SoVI index with 42 variables.
51:17This is eight demographic variables based on the Census 2010 data, mean house value, elderly population, young population…
51:25…that type of thing, to give an overall index here.
51:28And then this is the final product that you're driving towards in this analysis…
51:32…the overall vulnerability to show where do your hazards intersect with your values…
51:38…and where do those intersect with your most socially vulnerable populations.
51:41And that's what gives us this overall product that we're looking at here, and we can start to drill into this and look at it more.
51:50There's a couple of…so we've finished the analysis here.
51:55So we're going to do a couple things here now that we're done.
51:58One, we'll work to publish this data.
52:01An older version of the social vulnerability data has already been on ArcGIS Online, it's been there for a while…
52:05…and people have found that, you know, valuable.
52:07I've seen some…a couple of uses have actually surprised me there, and that's a good thing.
52:11So we're expanding that content here.
52:14Another thing we're going to do is do some analysis to say, Okay, based on each of these categories…
52:18…where do states and counties kind of rank in terms of the order of all this information, just to give a sense of this.
52:26Again, this isn't supposed to be, you know, the very tactical analysis that you may do at a state or local level…
52:33…but at a macro scale gives a sense of all this information.
52:37But, so that's kind of where we're headed with the vulnerability analysis that we've done here…
52:42…really applying some of those geoprocessing tools and analytic methods to a national level.
52:49But again, not only is this accessible on the web, but, you know…
52:57…all this information is registered with ArcGIS Online as well…
53:01…and we can get access to that on, you know, our devices here as well.
53:06So in this case, I'm looking at some of the input layers here, in this case, tornadoes, and so we can see, you know…
53:13…the legend here showing the concentrations by year, that type of thing.
53:16But if I want to go back and look at some of the other elements…
53:19…it ends up looking very good and showing very well on an iPad here.
53:24So this is the raw data for the density, in this case, for tornadoes.
53:30So that's why I'm sitting over here.
53:32There's a lot of different windows into the system here in an iPad or iPhone or any of your smartphones…
53:38…are just another windows into your device, not only for some of the operational data and response data…
53:43…but also for some of the planning and hazards data as well.
53:49You think that'll help start a discussion somewhere?
53:52I've got something that shows me vulnerability, so if I got a facility, things start to overlay, I can supplant my data with that as well…
53:59…and then rebuild that model with my local data that's even better than these national level datasets.
54:03That's our hope is at least start the discussion.
54:05That's a good way for people to see the value of GIS for their organization…
54:08…and it can really help us drive decision making and planning.
54:12The other thing he drove home here was the one map idea.
54:14Remember back when we started, we talked about intelligent maps…
54:16…and how those are kind of the language of what we're doing with GIS. Those intelligent maps are available anywhere.
54:20So we looked at it on a website.
54:22We did a briefing with it, which I like the briefing concept.
54:24It's really nice.
54:25I can drive in, stop, ask questions.
54:26But he also had an iPad that connected that same exact map.
54:29He was able to use that so I can take that with me and sit with somebody at the desk, maybe do another briefing…
54:33…mark it up with some data, send it back to somebody else.
54:35So those…that one map idea basically is what we're trying to hammer home with him…
54:39…and he's going to show you a couple ideas of multiple devices or windows into the system…
54:43…as we go forward in the next piece for field mobility.
54:45I think there was a question in the back.
54:47[Audience question] Yeah, for each of those vulnerability maps…
54:52…is there a representative layer package that contains [unintelligible]___ as well?
54:58We probably won't provide the layer packages for the analysis.
55:03The input data is all available already, but we probably won't provide the intermediate packages for…
55:10…download; probably just web services for that.
55:12Maybe we can talk offline on some of your needs for that.
55:17And that model itself that we use will be available as well, so…good.
55:22Alright. So let's take a look at the last pattern we're going to talk about today, and that's the field aspect.
55:26It's one of the things we get asked about a ton on the disaster response program is, How do I make things workable in the field?
55:31How do I make somebody that's not a GIS practitioner…
55:32…like somebody that may be a structural engineer doing an assessment on a building…
55:36…able to use GIS to do their job better?
55:39So it's about how do we complete situation awareness.
55:41So if we think back again what we started with, you know, role-based access and situation awareness for our organization…
55:46…having real-time information coming from the field in terms of search and rescue, damage assessment…
55:50…where my crews are located, what the impact may be to them as the situation continues to evolve is really important.
55:57But it's also about workflow-specific applications, whether that's debris removal, it's search and rescue.
56:01Again, we want to build the workflow to support that individual and that knowledge worker within the organization.
56:07So I'm going to tell a quick story about the disaster response program; it's one we got to deploy on…
56:11…with one of our partners Geocove with the Joplin tornado.
56:14So a lot of you probably remember that.
56:16It's fresh in our minds from last year.
56:17It occurred on May 22nd, Sunday afternoon, graduation time at the high school.
56:23And so a lot of people were out and involved in the community when this storm came through.
56:26And we got the call soon after.
56:27It was within several days, and they said, You know, we've got major destruction, and you see it on the news, right.
56:32You see the pictures of how this worked.
56:33Did anybody happen to go to Joplin in the room? Was anybody here?
56:36So a couple of folks, yes.
56:37When you roll on scene, you know, when you think about a tornado hitting a location…
56:42…it's really hard to understand the impact until you're standing in the middle of a debris field with no recognizable landmarks…
56:47…no navigatable landmarks.
56:49I can't see street signs. I can't see a building. Nothing. Right.
56:51That's really what it looked like.
56:52It was a war zone, completely flattened in a lot of places, and this is on the edge of that debris field.
56:57And we rolled on scene.
56:58We had three people with us and with our partners as well in the room.
57:01We showed up, and we had a bunch of laptops and we were loaded and thinking about workflow again.
57:04How do we enable this, you know, structural assessment to go on by the practitioners…
57:09…and they said, Hey, would you guys like to see the impact?
57:13I said, Well, if it's okay. You know, we don't want to go sightseeing, but we'd love to, you know…
57:16…understand what we're getting into and how we can make the technology work to help you navigate…
57:19…to help figure out what you need.
57:21So they drove us through, and it was just amazing how you walk through a tornado and it's buildings, everything's fine…
57:25…kids are playing on the street and you cross over the intersection, and there's nothing left, right.
57:29It was that stark of a contrast.
57:33And so they took us back to the operations center, and they said, Okay, this is what we're working with right now.
57:37We've got some paper maps so we think back to that map production system…
57:40…where they printed a bunch of maps for these guys to go out in the field and do structural assessments.
57:43They were given Sharpies with red, green, and yellow, and they were color-coding building codes…
57:47…as they walked from building to building, and they were taking these stacks of paper…
57:50…and they were filling out their damage assessment form, right, their structural assessment for the rapid assessment piece.
57:56And so they said, By the way, it rained yesterday and we had a 20-guy or 20 teams out in the field…
57:59…and they're taking these paper products and they're trying to capture information and keep it dry and bring it back in.
58:04I said, Hey, we feel your pain.
58:05That's tough for anybody.
58:06Number one, it's already a stressful situation.
58:08Now I've got to take this with me as well.
58:10So I said, What we hope to do is we hope to give you guys technology that meets your workflows.
58:13We want to understand and take this piece of paper and take that into a data model, right.
58:18We look at that from a GIS perspective as a workflow.
58:20I'm trying to collect certain attributes, certain elements that I need to capture into a system to tell a story, right…
58:25…what the impact was.
58:26Ultimately to report that up quicker through the state up to FEMA for recovery funds to flow in.
58:30That's the ultimate goal is to get back to recovery and get those folks back into a building state as soon as possible.
58:36So they gave us 15 minutes on the next morning to sit down with engineers that'd already been in the field for one day…
58:41…and they said, You want me to learn something new on a computer in 15 minutes and take it out in the field?
58:46We said, Trust us. We hope that we're going to give you a technology that enables you, right, and meets your workflow.
58:50It's going to be common to you. You understand what you're getting into.
58:53So they gave us 15 minutes. We sat down each of them with these computers.
58:56And then we deployed teams in the field.
58:57We had 20 teams of three individuals in the field working, and on the first day, they collected over a thousand structures digitally.
59:03And as they continued, they went back through in the office.
59:05They were taking those paper forms from the first day, and they were inputting that information back in the same system.
59:10So what resulted was finally this digital map output, right.
59:13That was the end result was now we've got categorized building structure after this event that we can use to portray damage…
59:20…we can report up to FEMA, we can get money flowing back down, and we get people back into their homes…
59:24…or a new home as quick as possible.
59:26That's what we're trying to do, right.
59:27That's what we should all be working towards, is empowering those individuals to do their job as best as possible.
59:33[Audience question] Yeah, my question is, instead of doing this sort of…I know you guys went there for free…
59:39…but can you let FEMA know you're there next time?
59:43We would love this information. We'd love to say, [unintelligible]___.
59:47So I don't know if it's…[unintelligible]___ gives us a call, but please let us know when you're there next time.
59:52Yeah. And that's a really good point.
59:53I mean, something that we need to [unintelligible]___ is…
59:55…we will never deploy somewhere unless we're invited by the organization, the entity.
59:59And it's about community and collaboration again and talking.
1:00:01And it was really hard for them to figure out who was working in different places.
1:00:04They had structural engineers working.
1:00:05We had assessment teams in the field working, and a lot of times…
1:00:07…those people didn't know who they were when they passed each other on the street.
1:00:10So it did bring up another point about communication, and that's a major part of a disaster response. That's a very good point.
1:00:17It's stuff that we would love to work on.
1:00:19[Audience question] We'd be happy to tell you where our teams are going.
1:00:23Yeah, absolutely. Yeah, absolutely.
1:00:25So let's take a look at that damage assessment.
1:00:26Let's think about that as a starting point template.
1:00:29Jeff's going to walk us through how you can start to take that paper-based form…
1:00:31…turn it into that digital product that supports that workflow. So Jeff.
1:00:41So this is where I'm going to start.
1:00:42The handbook or the paper form, because that's really where, you know, we need to begin from the damage assessment…
1:00:48…you know, process, so using this as a guide to update some of our work.
1:00:54So when I look at something like this, a paper field form, I immediately start to think about, okay, my GIS brain kicks in…
1:01:02…and I think about, Okay, how can I translate this into the data model that I collect in the field?
1:01:09So what may be different about emergency management from some of these other "ArcGIS for" initiatives is…
1:01:16…we actually have to eat our own dog food every once in a while.
1:01:18If we get a phone call late at night, needing to help out, you know, in Joplin or in Turkey, we need a collection of resources…
1:01:25…to be able to apply, you know, directly when someone calls us at ten o'clock at night.
1:01:30So damage assessment is one of the areas that we're actively working on because we certainly learned a lot through…
1:01:36…unfortunately through some of our deployments.
1:01:39So, again, the field form is really the place to start in looking at some of the elements that they want to capture here.
1:01:46So are these check boxes, yes, no.
1:01:49Are these drop-downs that we want to enforce, that type of thing.
1:01:52But it's not only the field form that we need to worry about, it's also the reporting aspect of this as well.
1:01:59What we've seen is many agencies may have a spreadsheet where they try and summarize all the resources and work from the field.
1:02:04There's the GIS people were really excited, Hey, we made you a map of where all your damage is…
1:02:09…and we were able to do that really quickly, but that may not be what people really care about.
1:02:13What they're looking for is the answer.
1:02:15What are all the list of properties and what's the impacted damage so they can move things along in terms of the recovery process.
1:02:25So we'll first look at things here from the COP perspective.
1:02:29So here we have our COP viewer with some of the data that's already been collected.
1:02:35We've brought in some of that postevent imagery from GeoEye here…
1:02:39…and you can see the swath here through Tuscaloosa.
1:02:44This is, you know, fictional damage assessment data. It's not real data that we've collected.
1:02:49You can also bring in, you know, the US National Grid if we want to use that to help kind of organize and coordinate the search…
1:02:57…or the damage assessment process. We can bring that in as a layer as well.
1:03:00And so here we see some of the elements from that process.
1:03:05But now…but this is kind of the display end of things.
1:03:07We also want to switch and look at the collection side of things as well.
1:03:11So this can be done either on, you know, smartphones like a Window or like an iPhone or that type of thing.
1:03:17But that requires constant connectivity, at least at this point.
1:03:22Another thing we can use to collect this data in the field are these hardened devices like this Juniper Mesa that I've got up here.
1:03:30This has all the data on it, and it will work whether I'm connected to the Internet or not.
1:03:35So I zoom in here, see some of the areas that I've already, you know, collected.
1:03:40If I want to add a new point here or to collect, I want to look at things by group.
1:03:48So if I see a…so what we're working on here in the update is…
1:03:53…and this was based on some of the forms that you saw…
1:03:55…so were business losses, individual assistance for business losses, a template for that.
1:04:01Individual assistance for primary residences and also public assistance.
1:04:09So I can either collect geometry using the map or the GPS on the device, and then I edit the attributes.
1:04:15So here is really where that paper form really kind of comes to life.
1:04:19Here's all the information that I need to collect, and just for the purposes of the demonstration, I've, you know…
1:04:25…set some of the defaults here.
1:04:27Here's some of the data that you want to collect [unintelligible]__ and make this real quick for people to collect in the field…
1:04:31…just with Yes/No options, that type of thing, primary cause of damage.
1:04:38And this is, again, driven from those elements that you saw on the spreadsheet representing the data that they want to collect.
1:04:45And so then once you're done, that information shows up on the map.
1:04:48We can also grab a picture with that information as well, and then when we're done and we have connectivity…
1:04:57…we can post those changes back up to the server.
1:04:59So in this case, this will work in a disconnected mode, but if you come into Wi-Fi connection or cellular connection…
1:05:06…you can update those edits and then have that data show back up here in your command application.
1:05:16So and there's the new point that we added.
1:05:21So, again, this represents just some of the new workflows that we're applying, basically adding some of the newer templates…
1:05:29…adding new forms to the template here.
1:05:31Another thing that I wanted to show you is some of the charting tools.
1:05:33So not only can I use this information, the charting for that, you know, block group data that we showed before…
1:05:40…but also perhaps there's things you want to summarize here on the map. In this case, you know…
1:05:44…if fair market value was entered and you had good data for that, it can get summarized here…
1:05:49…in this case, for the elements you select.
1:05:51So not only is the data collection part, but it's the reporting aspects of this as well.
1:05:58So one last slide here in terms of the updates.
1:06:01Again, when working with some of the states, we're working on some updates to set some new forms…
1:06:07…some new data layers for some of the data collection elements you see here.
1:06:10From our experience, this is mostly before FEMA might get involved, but that might be later on in the process.
1:06:17Another one of the big tools that we're working on, we're almost done with, is a reporting tool that…
1:06:22…from the web, you'd be able to say, I want a report that I can simply copy and paste into that spreadsheet…
1:06:28…they're using for summarizing all the damage.
1:06:31So we're working on a reporting tool as well that will export the data out as a CSV or a spreadsheet using a geoprocessing service.
1:06:38And that will just be a simple selection on the map; you can order the fields so it can be a simple copy and paste into your new form.
1:06:45So there's the URL location for the current damage assessment template, and we'll have a new update coming in a couple of months.
1:06:53Excellent. Alright. So that's the…that's where we're going to stop today with templates, right.
1:06:59That's a starting point for this, kind of the baseline configuration.
1:07:02So there's a lot that we want to learn from you, the users, practitioners, as well.
1:07:06And Jeff started off saying that we want to build this collaboratively.
1:07:09So we're working with a lot of states and how they're asking for information.
1:07:11We want to hear the same from you.
1:07:13So what would you like to see, and we'd welcome either questions after this…
1:07:15…or if you want to stop by and give us a business card with an idea on the back of it…
1:07:18…we'd love to follow up with you and figure out how can we continue to evolve this emergency management resource center…
1:07:23…this community for us to involve each other and keep building tools that help you do better things.
1:07:28Ultimately, remember, we're focused on that preparedness, collaboration, and response.
1:07:31That's where we want to get to in building those templates to help you do that.
1:07:35So you got to see a couple things today that are in the works.
1:07:38Remember, resources.esri.com is the landing page for that to start.
1:07:41You can find emergency management landing page or the community center on there…
1:07:45…and that will be the starting point for anybody to get into.
ArcGIS for Emergency Management
Esri staff share and demonstrate the various ArcGIS tools and resources available for emergency management.
- Recorded: Feb 23rd, 2012
- Runtime: 1:07:48
- Views: 1159
- Published: Mar 30th, 2012
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