00:01Morning and welcome to the ArcGIS for National Government sessions.

00:04You're in the ArcGIS for Emergency Management session, and I'm Jon Nystrom, FEMA account manager at Esri…

00:11…and I'm joined today with…by Ryan Lanclos and Jeff Baranyi who support our industry marketing solution…

00:16...for emergency management.

00:18The three of us also support the Esri disaster response teams and, you know, I've learned a lot from working with our customers…

00:27…and have translated that into what you're going to be seeing this morning.

00:34So GIS is a tool. That's what I hear at FEMA a lot, and it's not necessarily everybody's mission…

00:41…although lots of folks are using it for their specific mission, be it emergency response, search and rescue, damage assessment…

00:50…and helping citizens recover by modeling sort of activities on the ground.

00:59As we saw a lot yesterday, place matters in all of our disciplines.

01:04Emergency management's no different than, you know, land and natural resources…

01:08…and you have different groups of the emergency management cycle.

01:12You have the mitigation, preparedness, response, recover.

01:17But we're seeing GIS tools enabling communication and opening up that forest of information that is out there…

01:26…in the state and local space as well.

01:31So this morning, we're really…over the last several months, we've been working on ArcGIS for National Government initiative.

01:40It's based on our 10.1 technology, and we'll be rolling out these new resource centers with the release of our technology.

01:49So you'll have, you know, homeland security, defense and intelligence, facilities management…

01:55…you know, not complete solutions, but it'll be a framework for our customers to build upon and take tools that we've started…

02:03…and then you could leverage in your own implementations.

02:10These applications that we're showing here are from that portal technology where, you know…

02:17…we have mashups of different authoritative data, be it census data, DFIRM data, the floodplain data from FEMA…

02:25…and enabling GIS users to quickly make smart maps that will allow you to…

02:32…ascertain the demographic breakup in a floodplain along the coast of Florida or…

02:38…you have your mobile kitchens that are moving around, how to route people to those kitchens.

02:45So having these live, dynamic feeds and enabling you on a simple application like a tablet or a smartphone…

02:52…to actually use the GIS data that many of our organizations hold.

03:00So, as I said, we're here with Ryan Lanclos who's the industry marketing manager for Esri in emergency management.

03:08Jeff Baranyi's tech marketing, and they've really been building this ArcGIS for emergency management…

03:16…they've been creating it for years now.

03:19So a lot of the different activities that we've supported, be it real events or the National Level Exercise…

03:27…we've learned from the language that's being spoken in these places, and we've tried to build around the national response framework.

03:35We've looked at ICS and NIMS' focus so we allow for, you know, the seamless communication between federal and state partners…

03:43…when they hit the ground.

03:46It's being implemented across state and local now, and the federal government as well.

03:51And I think in the next, you know, soon we'll be seeing what we've been talking about, what we're showing this morning…

03:58…actually in progress.

04:00So thank you for attending the session this morning.

04:04I'm going to kick it off to Ryan who can get more in depth in what we've built. Thank you.

04:12Thanks, Jon. Good morning, everybody.

04:13So thanks for joining us. So day two of the conference, right?

04:17So Jon did a really good job of setting up kind of what ArcGIS for emergency management is…

04:21…and we're kind of deep dive into that more, talk about what the templates we're working towards…

04:25…and how we hope to empower you, as both GIS practitioners as well as knowledge workers…

04:29…in the industry to do your business better.

04:31You know, when I talk to a lot of folks about emergency management, they often get the perception that GIS is about map production.

04:37That's where it stops, right?

04:38So it's, I create a great cartographic map. I print it out. I put it on the wall.

04:42Maybe I e-mail it to somebody in a PDF form, and my job is done.

04:46But really what we're trying to talk about is that GIS is more than map production.

04:50Really. It's really embedded in the workflows that we do as emergency management practitioners daily.

04:55So it's about getting better situational awareness during incidents and operations.

04:59It's being integrated throughout the incident, meaning…

05:01…it's not just in the back office with a guy sitting on a computer, but it's in the field.

05:05It's integrated to that workflow, that practitioner, again, doing a damage assessment…

05:09…and really revolutionizing the way that we do workflows in emergency management and GIS both.

05:16So we want to think about GIS as being more of a common operating platform for an organization.

05:20So it does map production, but it also provides a lot of other benefits to an organization that these templates…

05:25…or these intelligent maps that we're going to talk about can drive home.

05:29So it's about how do we connect people together, not only within our organization but within partner organizations.

05:35It's take a look at all that data, that wealth of information that we have coming in from a lot of business systems…

05:39…our crisis information systems in the organization…

05:42…from our partner agencies that can give us a little insight into what's going on across jurisdiction, across the boundaries.

05:47And importantly, it's about workflow.

05:50So we want to deliver tools and technology that enable workflow…

05:52…and it doesn't hinder somebody to do their job in the field or do their piece of that puzzle.

05:57We want to empower them with a map that's very driven, very focused on what their mission is.

06:02So ultimately what we're trying to do is take that platform and deliver technology in meaningful ways.

06:07So you heard Jack at the plenary really talk about intelligent maps, right, these geoinformation products that are available.

06:13And so, you know, if I take that first cut that we just talked about, that perception of a GIS map production…

06:18…you know, this is a lot of times when you walk and you see a briefing…

06:20…they've got the map up and maybe sticking some pins in it on the other side.

06:24But what if we can start to switch that, right, turn that into an intelligent map so it's a live map, it's dynamic, right.

06:30It's focused on what the problem is, what I'm trying to tell somebody, you know…

06:33…what am I trying to portray about an ongoing operation, where things are occurring, what's in advance of this operation.

06:40And ultimately do that not only with my data internally, but really what we're talking about is collaboration.

06:45So it's connecting to all those partners and those different data holders within the federal government to build this intelligent map, right…

06:51…collaborate and do that thing dynamically.

06:54That intelligent map theme can be used anywhere.

06:56So what we're going to show you today are a couple of templates that fit in different platforms, from mobile environment…

07:01…to the web to the desktop, but ultimately what we want to support is that intelligent map…

07:05…proliferated across the whole organization no matter where you touch it; we get the same symbology, we get the same datasets.

07:11Right? We're telling the same story across any different device whether I'm a responder in the field…

07:15…I'm an incident commander at a command post, or I'm a governor in a state getting a briefing.

07:19We should all see that same view of information.

07:23Ultimately, if we do that right, we build these intelligent maps, these templates to start from…

07:28…we're simplifying GIS, right, so we're taking it out of the hands of just the GIS practitioner…

07:32…but we're making it available to those knowledge workers.

07:34We're dynamically updating those maps with live information from a lot of different sources and feeds…

07:38…that really drive our decision-making process, and we're trying to enable better decisions.

07:43That's the key.

07:45So the question we get a lot of times is, great, so we've got a bunch of intelligent maps…

07:49…how do I organize that? How do I drive the person to their right map? How do they discover information?

07:54So, really, we're talking about, again, if we go back to that common operating platform concept…

07:58…it really is about GIS empowering that organization and supporting information flow across all elements.

08:03So we take those intelligent maps or applications and maybe combine a couple of intelligent maps together.

08:08They get organized and they get keyword searched, right, on an intelligent platform, this common operating platform…

08:14…and they get delivered to the knowledge worker in their realm. So whether I'm on a desktop…

08:17…and I need some analysis tool to allow me to look at vulnerability…

08:21…or I'm responding out in the field and I'm taking a mobile device with me for search and rescue…

08:24…or damage assessment or debris removal…

08:26…I can find a map; I can deploy it.

08:28I can take my piece of that puzzle, my piece of information, do my business, do my workflow…

08:32…and integrate that back into the operations in the organization itself.

08:36So that's what we're going to talk about today as we set context.

08:38So what is ArcGIS for emergency management?

08:41I think that's something we want to start with.

08:43So if we look at our mission in emergency management, what we're focused on, it's about being better prepared…

08:49…it's collaborating with partners to do that, so it's not only in our organization, but how do we build community…

08:53…how do we start to share and collaborate with information, ultimately leading to better response and quicker recovery.

08:58I mean, that's our end goal is to get back to the normal state as quick as possible.

09:02So ArcGIS for emergency management is a combination of a couple things from Esri's perspective that we think of.

09:06So number one, you heard a lot about ArcGIS, the platform.

09:09So you saw the system approach.

09:10You saw how we're continuing to evolve tools for desktop, for the mobile, and for the web.

09:16So that's the platform.

09:17That's ArcGIS, the system that a lot of people talk about, is what we think of when we say ArcMap or ArcGIS Server, right.

09:22So that's just the foundation.

09:24But really what we're talking about with ArcGIS for emergency management is taking that platform…

09:27…and then using it appropriately, so it's starting to build a shared data and tool repository for my organization.

09:33I can collaborate. I can build these models. I can vet them with other practitioners.

09:37I can then store them and then use them or surface them in appropriate ways when they're needed most.

09:42And that's done to these mission-specific apps or maps that we talked about.

09:47So what we're doing with ArcGIS for emergency management is taking a look at industry practices for those maps and apps…

09:52…and building some baseline configuration templates, right.

09:55They're not the end-all solution. It's a starting point for a lot of people.

09:58We get asked common questions, How do I support that damage assessment in the field?

10:02How do I get better situational awareness?

10:05So working with you, our users, and taking feedback into a couple of exercises we'll talk through this morning…

10:09…we're trying to deliver those baseline templates and support that whole process that we do in emergency management…

10:14…being better prepared, supporting that collaboration concept and responding appropriately.

10:21So one of the things that helped drive where we are today with some of these templates…

10:24….as we set up and we get into the demonstrations here, how to apply these templates, is our disaster response program.

10:30So Jon mentioned that Esri has a disaster response program.

10:33It's something we do as part of our corporate citizenship.

10:36We respond to incidents globally based on need from you, our users.

10:39We support you with anything from technology in place, so if a hurricane has come through, a flood, a tornado…

10:44…and it's wiped out infrastructure, we can help you quickly get that back in place, stand up an environment to continue operations.

10:51A lot of times it's about, I've got some data, I need to figure out how to operationalize that.

10:55I need somebody to help me with best practices with GIS, and so we'll consult.

10:58We'll either send a team in on-site as requested, or we'll work remotely and help them get imagery, for example…

11:04…up and available and quickly consumable.

11:06And a lot of times, it's just there as a phone call.

11:08They need somebody to talk to.

11:09They've got the technology.

11:10They really understand practices, but, you know, what is somebody doing next door?

11:13It's about building community. It's finding out who's next door and working.

11:17Are they doing something that I could leverage and maybe help get my response up and running quickly?

11:21So that's really what we do at Esri under that program.

11:24That program has been in effect, kind of formalized since 1994 and we've responded to a multitude of events in many different capacities.

11:32You know, and what we've learned over the years that's there common trends or problems that surface from our users…

11:38…the things that we get asked to do quite often…

11:40…those are those baseline configuration concepts that we're really trying to drive home.

11:44So to summarize all that stuff you just saw on the screen, what are the common…the trends, right?

11:48If we think back to like the Indian Ocean tsunamis, about operationalizing data, getting information on the web for situation awareness.

11:54You know, Katrina was about the lessons learned of building community, and collaborating in advance of a disaster…

12:00…so we know who to call on, we know where information is, we know how to bring it into the system and start using it, right.

12:05And it was the Gulf oil spill, and it was about how do we coordinate multiple federal agencies, kind of this national response…

12:11…many different players, many different moving parts, bring that together, manage data effectively…

12:16…deliver it where appropriate in a certain way.

12:19So those really distill into these four kind of common buckets, if you will…

12:22…the first being how do we manage data, so that is, that general stuff we talk about in GIS of collecting and organizing our data…

12:29…but really what we're seeing and what we're trying to talk about now is, we can do that part…

12:33…but now we want to think about, How do we exchange that information?

12:35How do we make it available to collaborate with our partners and consume dynamic data from other partners as well?

12:42And now that we've got that data repository, it's how do we take that data…

12:44…that raw information that's coming in from somebody collecting, you know, a boom placement in the Gulf…

12:50…and bring it back in and do some analysis on it to help drive our operations, right, make better decisions that support that.

12:55It's looking for vulnerabilities not only in communities but around jurisdictions, around facilities themselves…

13:00…so it's using the power of GIS to answer questions and really help make better decisions.

13:05And then situational awareness, so we've got all that information now.

13:08How do we push that out? How do we make it available to the right people at the right time?

13:12And make that in a meaningful way, because we're going to talk about what that means as we move forward.

13:17And then, finally, it's the field.

13:18So that's one of the things we get asked about a lot is…

13:20…How can GIS empower somebody in the field to do their workflow or their process more effectively?

13:25And so we've seen the evolution of GIS over the years really make that much easier…

13:29…so it's native on a lot of smartphones and tablets now, and we're going to talk about some of the templates that, hopefully…

13:34…drive home the point that you can integrate directly to the field, bring information in real time back together…

13:40…and we'll talk about that in the form of damage assessment.

13:44So each one of those kind of patterns really aligns to a template that we're trying to focus on for ArcGIS for emergency management.

13:51Number one is an information model, so at a state level or a local level.

13:54If they don't have a place to start collecting information, you know, repository to start building information…

14:00…they can take a downloadable model from esri.com on the resource center, and they can get started, right.

14:04It's a ground-level information model that can be customized for that organization.

14:08We're not going to talk about that in too much detail, but some of the other ones we really are.

14:12So the damage assessment app is one that we'll focus on today.

14:14So it's how we can do best practices and support real-time collection of damage assessment information…

14:19…in the field during a response.

14:22It's also about briefing.

14:23So if we think about that idea if we're collaborating, right, we're exchanging information, we have this repository…

14:27…how can we use that to tell a good story, and how can we use that technology then to brief on mobile devices…

14:33…for somebody that's flying on a helicopter to a response zone where I've got it on a screen and it's running in the operation center?

14:38We'll talk through that of what the briefing looks like.

14:41It's also about public information maps.

14:43So in public information map, not only from the sense that we want to portray information in kind of a cleansed manner, if you will…

14:48…to the general public, but how do we consume information back from them?

14:51How do we let them kind of extend our forces in the field and bring information back in in the form of…

14:56…social media and through crowdsourced information that allows us at least a baseline or…

15:00…another level of situational awareness to consider as we make decisions.

15:05And then the big one everybody is always kind of starting at is situation awareness.

15:09And a lot of you probably have some viewer in place that's, you know, built out of the common operating picture…

15:13…so we're going to talk about how that's evolving and for situation awareness how we want to be more mission-specific…

15:17…and role-based in the way that we deliver content for situation awareness.

15:22And then the last thing we're going to talk about today is a vulnerability model.

15:25So we're going to talk in detail about how we're looking at vulnerabilities, a way to start a discussion around analysis of GIS…

15:30…really being the power or the root of that that really drives all the other processes.

15:34So if we know where we're vulnerable, we can better prepare and ultimately respond.

15:40So we're going to start at the first place. When I say templates, does everybody know what that means?

15:43Sometimes that's confusing for folks when we hear "templates."

15:46So I thought this slide might be helpful.

15:47When we say templates, these are, again, baseline starting points that extend the platform of choice…

15:53…whether that's on the web for situation awareness, it's on the desktop for that vulnerability model…

15:58…it works in the field on a mobile device of any kind.

16:01That's where templates live.

16:02So I think that's important to kind of set that stage.

16:04You know, those templates, then, facilitate information flow and that data collection or enable those workflows…

16:09…across the many different organizations that you choose to cooperate with and you share information with.

16:13That's where we're trying to drive towards.

16:16So let's take a look at how we're cataloging this, where you can find them before we start driving into that.

16:21I'm going to turn over to Jeff who's our public safety technology lead at Esri.

16:24He's going to take a look at how you can find the resource center, what templates are available there…

16:28…and then we're going to deep dive into each one of those different areas…

16:30…and really focus on how you can apply those templates through examples. So, Jeff.

16:36Great. Thanks, Ryan.

16:44So what we're looking at here is the resource center.

16:47So this is the new 10.1 look to the resource center.

16:50This is live now, at resourcesbeta.esri.com.

16:55The public safety contents here underneath the community tab.

17:00Here's the public safety link right there, and inside here is where you'll find a lot of those templates.

17:06So we're just going to focus on a couple of key ones today like the common operational picture and damage assessment…

17:12…but certainly there's many other templates here.

17:13So this is kind of the new look to the resource center.

17:17Public safety content has been here for about two or three years, and now we're just doing some updates…

17:23…and providing some new templates here as well.

17:26So this is also part of the local government resource center.

17:32This is just how it ended up working, but there's kind of a direct link to public safety as well.

17:37So if I scroll down here a little bit more, I see a gallery of some of the other templates that are available…

17:42…like the COP templates here direct front and center.

17:46Then there's a couple other ones that we won't get into much detail here today like the Citizen Service Request…

17:50…if you want to mobilize your citizens to report data back in as Ryan mentioned.

17:54Or a special events planning template for something that may be going on in your jurisdiction.

18:00So there's several other templates here that you might explore.

18:03But in addition to the templates, it's other content as well.

18:07We'll blog on a regular basis or have a Twitter account, GISPublicSafety, where we'll provide up-to-date and more information.

18:16Also videos are…we generally make a getting started video for each of the templates that we have available here.

18:25So if we look in more detail at one of these, for example, the common operational picture, we'll look at that entry.

18:31So really what this is, is just a front-page index to some of the content that's registered on arcgis.com.

18:38So here we have the entry for the public safety COP template, a description of what it is.

18:44The source code is available for any of the custom widgets that we've written.

18:49You can…you can download it here from this link and it'll provide some sample data for Naperville, Illinois…

18:56…and then in some cases, there's a Try It Live link here as well.

18:59So you can go in and try the application live yourself, running on one of our demonstration servers.

19:07So we just wanted to kind of give a quick overview of where the resource center is before I turn it back over to Ryan.

19:14When you dig in here and look at this, you'll get a couple of things when you download these template packages.

19:20There's a getting started guide that walks you through the couple of steps to get the template implemented.

19:25Sample data and map documents are also included, and then any custom code or applications here are also included in here as well.

19:34So we've got a couple of key things at the high level when you first download those templates.

19:39So the content that we're going to be talking about today is some new developments that we're working on on the resource center…

19:47…and a couple of things that extend the current publications there, but starting off…

19:52…we just wanted to orient you to where to get this content from the resource center.

19:59Thanks, Jeff.

20:01I think it's important to take a moment, too, when we say templates.

20:04We have a lot of partners that work in the space for emergency management… 00:20:06

20:09Some of them provide situation awareness as part of their crisis information system, for example…

20:13…or does damage assessment really well.

20:15So partners are another piece of this puzzle for ArcGIS for emergency management, right.

20:19They provide a solution that really meets one of those patterns we talked about.

20:22So if you have questions about who works in a space to do damage assessment or who does good situation awareness…

20:27…and you don't want to start with just a generic template, a starting point…

20:30…we can help connect you with certain individuals as well.

20:32So keep that in mind as we move forward.

20:33Again, these are baseline templates that a lot of people can plug in and use to get started.

20:39Alright. So let's take a look at each one of these, right, some of the most common ones that we get asked about.

20:43So let's start with situation awareness, because that's kind of the holy grail for organizations.

20:47That's where they want to start is, How do I get visibility into operations?

20:50How do I understand impact of my decisions?

20:52What's the operational period looking like?

20:54What's the near-term forecast as well?

20:56So to do that, we need a couple things.

20:58We need to talk about fusing our operational data, so it's about that collaboration concept again…

21:02…of bringing individuals together, building community, and using that information to drive our decision.

21:08It's about applying specific tools that help you do a workflow on top of that data in a meaningful way.

21:14And "meaningful way" meaning we can align that to the role of your user in the organization.

21:18So we think that that intelligent map concept again, it's about how do I deliver a non-GIS user good tools and functionality…

21:25…to allow them to do their specific mission or their job without being overwhelmed with the technology.

21:30And we're going to show you how you can do that, then, and organize those intelligent maps around a landing page…

21:34…or a portal for your organization as a way to launch or bring people together…

21:38…and then push them out into their appropriate intelligent map.

21:42So we…think about where we are now, right.

21:45There's some really good examples of common operating pictures out there…

21:47…and these are state examples, right, and there's a lot of these that are in federal agencies and local government across the country.

21:53There's GATOR in Florida. In Virginia, it's VIPER.

21:55You hear names all over, and these are really good…good places to start, right.

21:58This is what really drove the idea of how do we get situation awareness in the hands of everybody?

22:03How do we drive somebody to our organization's maps and data, allow them to do some process?

22:08But we think about it, they've been so successful, right.

22:11People keep asking for more data and more tools, and I want to build specific things for this response or for this type of incident.

22:16They might want to start thinking about is how we can then make those more specific to the user…

22:21…take all that great data and tools that have been built in these kind of version one common operating pictures…

22:25…and then start to infiltrate that throughout the organization.

22:29So we think about that in role-based situation awareness.

22:31And in emergency management, we're seeing great traction with alignment to the ICS standard…

22:35…so it's how people think in organized state government, right, and then you guys are very familiar with ICS in terms of…

22:41…command, operations, logistics, and different roles that individuals play within emergency management.

22:46So why don't we build maps that allow each one of those operators, each one of those chiefs, a window into our system?

22:52It's very specific to them with data and tools to help them do their job.

22:55So if I land on a page, now maybe it's a situation awareness portal, for example.

22:59So this would be a landing page.

23:00Rather than having a common operating picture now, I start with this landing page.

23:04If I command view on the left, or I'm a logistics guy, I simply launch my map up, and I get a certain view or slice of that data, right.

23:11We're thinking about that shared repository of tools and data for the organization.

23:15Now it's presented very effectively, so I've got no clutter on my screen.

23:18It helps me do my job.

23:19I'm a commander. I need a very different set of tools than a logistics officer.

23:22As a commander, I want to see operationally what's going on, what's the impact on something.

23:27As my logistics guy, I'm thinking about what's the impact to major supply routes.

23:30How do I get resources from point A to point B?

23:32What's the status of resource levels?

23:34Do I have everything I need? Do I need to go find more resources, right?

23:37A completely different workflow.

23:39So that's what we want to think about intelligent maps.

23:40We're going to talk about that in some detail.

23:44But I think the important part is that a lot of people do align with ICS in emergency management, but some people don't, right.

23:50So the key concept we want to drive home as we talk about this template next is align this to your organization.

23:55So think about how these intelligent maps can be aligned to what the key people are that do business in your organization.

24:01Whether that's ICS or not, you can really start to drive it down home.

24:05In emergency management, we think about that around the National Response Framework as well.

24:09So in a state level, if I bring in cabinet agencies to an operations center when everything happens, I'm a transportation guy.

24:15I'm ESF 1. I sit at my desk for ESF 1, and I'm doing something specific.

24:19I'm monitoring bridge outages and network outages on the road network.

24:22I'm looking at airport status.

24:24So I've got another specific thing.

24:25It's another level down of information and tools that allow me to do something specific.

24:30But all those pieces of the puzzle need to work together.

24:32Information should flow from each of those intelligent maps all the way back up to the right person at the top level…

24:37…for understanding, for decision making, and moving on.

24:41So it's important, then, one last thing before we show you the template…

24:44…where do the other pieces of GIS fit, so the practitioners in the room?

24:48We're down here on the right. We're still the ones that are managing data.

24:50We're building the analysis models.

24:52We're publishing content into these viewers of that platform that can be surfaced through a lot of these intelligent maps.

24:58We also want to think about where we plug in those existing business systems, so the crisis information systems…

25:02…would be a feeder of data into this platform that can be surfaced and used in many different views as appropriate.

25:08So that's kind of the architecture we want to think about.

25:10So let's start with that first view of role-based situation awareness, how you can apply the template, and do some examples.

25:16Jeff will show you. Jeff.

25:18Great. Thanks, Ryan.

25:19So before we jump into the role-based situation awareness part, I first want to orient you to this…

25:26…ArcGIS for Organizations site that we've set up here.

25:29This can either be run in the cloud or on premises.

25:32So hopefully you saw yesterday and were inspired by some of the demonstrations…

25:37…how you might apply ArcGIS Online, you know, for your organization, too.

25:41In this case, create a destination for your GIS.

25:45We started to think about and started to develop some best practices and thoughts on how you might orient this.

25:52So on a landing page here, what are the couple of key things that you want to see, you know, first off?

25:57So, you know, as I'm trying to connect home through Chicago tomorrow, I want to be…might want to see, okay…

26:03…what's the weather going to look like as I'm trying to connect through here, and here I see perhaps a storm's coming through.

26:10And in this case, we're hitting WMS services, so it's not just ArcGIS Server data that you can consume inside here…

26:16…it's other open standards as well.

26:19Furthermore, I've got a gallery where I've broken things down into…I see the collections of intelligent web maps…

26:25…that I've organized here, whether by, you know, ESF or ICS section, whatever specific task I need to look at.

26:33I can also organize my content into groups.

26:37Do I want to have a group for the public that I make available publicly or a specific group for partner data?

26:43Maybe I've organized my data by hazards, and we'll take a look at that in a little bit more detail here in just a minute.

26:51But if we go back to the gallery here for a minute, and one of the things I've organized are some of our web maps.

26:57But as Ryan mentioned, we've seen over time that common operational pictures have started to grow and just become, you know…

27:03…too large, so we need to start looking at what are some focused ways that we can provide access to that information?

27:09So here we see a collection of basically just different views of ways to start the common operational picture…

27:15…that are specific to a mission or task.

27:19So in this case, we'll open up the viewer, and we'll bring up the data that we need that's specific to the emergency support function 9…

27:27…search and rescue.

27:28So here we have the US National Grid, sections turned on by default.

27:33Maybe some of…perhaps some of the default tools, not all of the tools, but some of the default tools that we'll need for our job.

27:42So that's one way that we're providing a different targeted view directly into the system.

27:49Another aspect here, and this is some of the developments that's coming in the upgrade to the Flex COP template that we're working on…

27:58…is when the application, if you're going to the application directly and launch it, now you'll have a new splash page…

28:05…where you can pick the different role that you are working on, so whatever that might be.

28:13So if we were working on mass care and then there's also a way to bring in the event, any specific event data for that type.

28:20So that's a way…another way of launching the viewer here in a very role-specific way.

28:27So here we can see in this case, you know, the shelters are turned on by default.

28:31If I want to go out and get some better information on, you know, what's in this area affected by this plume…

28:38…I can use, you know, some targeted tools in here to help me do that.

28:41So using some of the web services, ArcGIS Server services that FEMA has online publicly, we can…oops…

28:50…query this information and perhaps, you know, draw a box here, a polygon around this affected area…

28:56…and get quick information on the number of schools that are in that area by block group, fire stations, hospitals, that type of thing.

29:03So some of those quick reporting tools that help us give answers to questions that we may be looking for…

29:10…in areas that are specific to that mission.

29:16So we won't go through all the details of some of the new things that we're working on on the Flex COP template…

29:23…but just wanted to give you a sense of some of the new things and really kind of building on those mission-specific roles…

29:31…that we're seeing and applying this to the COP.

29:35Some of this is driven from, and this is kind of some of our own kind of internal work that we're going through…

29:40…and taking a look at.

29:41Okay, in this case, given all the operational layers that we have, and it may be hard to read…

29:46…but I'll orient you to things on the left-hand side in the top column.

29:50Given all the operational layers that we have in the public safety COP template, how do those match up to the different ICS roles…

29:57…or ESF roles that we may have?

30:00So this is what we're using to build the data and the data structures and how we'll organize the content in the next delivery.

30:08So not only are we looking at, you know, operational layers and what may be included by ESF role…

30:13…and, in fact, this was driven from originally inspired by some of the tables in the GeoCONOPS.

30:19There are some charts at the back that started to list some key things, you know, by ESF.

30:23So not only is it the layers, but it's also some of the tools as well.

30:27Okay. What tool might be appropriate for which function that you may be performing?

30:32So this is just some of our internal work to expose you to how we're kind of thinking we'll prepare this…

30:38…for the delivery of the next upgrade of the COP template.

30:41Then this could be driven on as well, live feeds, your basemap data…

30:46…perhaps even your [unintelligible]________ data if you have access to that…

30:49…how might you organize this and target it by roles here to make that more specific for your end users.

30:59So in summary here for this section, we're working on an upgrade to the public safety COP template.

31:06The URL for the current version is up there now, and we'll upgrade this probably in about the April time frame.

31:12And I've listed here some of the new things that we'll include in that upgrade.

31:17The things in yellow represent new developments, new tools that we're working on.

31:22That first one, the splash widget, the role switcher is what I showed in the demonstration.

31:27The things in white are other upgrades to tools that either were existing in the COP template or we're pulling in from other places.

31:36There was a national grid widget that was very popular written by someone else on our development team.

31:40We're going to roll that in into a single package.

31:43There's been a bomb threat tool based on some standard guidance that we'll roll into this as well.

31:50So we're trying to collect resources from other locations and provide kind of a single package here as a download.

31:56So, again, hopefully in about the April time frame, this will go live and we'll deliver this based on the ArcGIS Viewer for Flex 2.5…

32:04…and ArcGIS 10. We'll upgrade this again for 10.1.

32:07So certainly we're also looking for feedback and suggestions.

32:10The resource center is a way that we want to, you know, collect best practices from the community and deliver that.

32:17So we're certainly welcome to your feedback and contribution to that as well.

32:25Alright. Thanks, Jeff.

32:26So one of the takeaways from that that I saw that I really like is the idea that when he launched those maps…

32:31…I didn't have to go mine through a list of data layers to get the right ones to turn on.

32:35I didn't have to go mine through a couple folders to find the right tool.

32:37They were presented already, and that's the key.

32:39And make it easier for those individuals to do their job quickly and efficiently.

32:43So excited when that's going to be released out.

32:46Okay. So how do we make that all happen?

32:48Jeff showed you that matrix of data layers, operational layers…

32:51…and how we start to slice and dice those by each of the roles of the organization.

32:55So it really comes back to data management is the key.

32:57So thinking about how we can collect and fuse data from our systems internally, our partners…

33:02…how do we organize that content and manage it, you know, effectively and then share it where appropriate?

33:08And how do we do that in a couple ways?

33:09So, you know, I like this shot on the right-hand side of the guy and he's on a shelf and he's pulling out a binder.

33:14You know, we spend a lot of time planning in emergency management.

33:17We're invested in that. That's kind of our mission.

33:19We plan around events. We plan around facilities.

33:21We have response plans put in place.

33:23And typically what happens, they get put into a three-ring binder and they get put on a shelf and we reference those as needed.

33:28What we're saying is, we can take all that great information, all that valuable time we put into those planning guides…

33:33…take those information layers out, those models, those procedures that we've agreed upon…

33:37…and put them into practice through very specific tools and dataflows.

33:40So that's what we're going to talk about with data management is how we take that binder off the shelf, put it into practice…

33:44…and start using it.

33:47So one of the things we want to talk about, not only with data and from a GIS perspective around data models…

33:52…but it's also about how do we organize that and start collaborating?

33:55So this map is a good example.

33:57I like to talk to it of collaboration, and it was something we worked on through our disaster response program…

34:01…and it was the Horn of Africa drought and crisis that's going on and the resulting famine.

34:06And as we started to think about what's the story we want to tell, so I go back to Jack's, you know, [unintelligible]__ and say…

34:10…What are we trying to portray? What do we want to tell a story about what's going on?

34:13It started with not only, you know, what's the incident right now, so what's the drought look like…

34:17…but it was, Where are the people located? What's affected underneath that? Right?

34:21Where are the refugee camps being established to help people that are moving and trying to find food and shelter?

34:26And then what's the population in those shelters?

34:28So that has a big impact on how aid gets delivered, right, the efficiency that we do that, logistics that go into this.

34:34So this map right here tells a story, but it couldn't be told by just one individual agency, because a response…

34:39…just like we do here in the states, is driven by collaboration.

34:42We all have a, you know, a part to play in that response.

34:45So one organization had refugee camps.

34:47That's their mission. They track that. They track population.

34:50One was actually focused on looking at conflict or risk areas for food delivery and aid delivery.

34:54What does that mean for getting a truck in and getting food in the hands of somebody that needs it?

34:58Somebody else had run population models.

35:00So as we start to combine all the things together and fuse those pieces of information…

35:05…we suddenly get a very rich intelligent map that allows me to tell a story…

35:08…portray a situation on the ground, and get better understanding.

35:11It helps me relate to what's going on in the field.

35:13And that's what we want to talk about as well.

35:15You heard a lot about ArcGIS Online.

35:17Yesterday, you saw a lot of demonstrations.

35:19But there's a couple of key things that really support that collaboration.

35:22And I'll use ArcGIS Online in the sense if it's personal sense so I can just go online right now on the free, available, in the cloud…

35:27…and create an account and do some quick mapping.

35:29This could be for an organization, so on premises behind your firewall, the same functionality…

35:33…and so those things work both directions.

35:36But it's about the ability to quickly discover data.

35:38So not only my data internally by keyword and organization or grouped around crisis or a certain geographic area, for example…

35:45…but it's allowed me to discover partner data that I can fuse and start to build these intelligent maps and mash them up.

35:51It allows me to collaborate with partners.

35:53I can build a community online.

35:54I can choose who to share information with, and I can get together with the right people at the right time…

35:58…and make sure they have my information at their fingertips when needed as well.

36:02Ultimately, that on-demand mapping concept is something that's really a big part of this as well.

36:07We can build templates, and we can build tools as GIS practitioners, but we're never going to always meet every single need…

36:11…for everybody in the organization.

36:13If I can give them capability to use all that wealth of information we have, all those data layers and tools…

36:18…and then make their own maps on demand, it's kind of this ad hoc mapping concept.

36:22They can suddenly get a lot of intelligence at their fingertips.

36:24Come back to me as a GIS practitioner and say, Hey, this is a story I'd like to tell.

36:28I found some data. I've got this intelligent map. Can you help me make this better?

36:31And that's where we excel as GIS people, right?

36:33We can help them do those analysis points.

36:35We can help them tell a good story and put our cartographic rendering on data to really portray that issue.

36:41It's about sharing. So that sharing means I can control again access to individuals, then I can share those maps out…

36:46…so if I tell my own story through a map that I've built online, I can share with individuals, I can embed it in websites…

36:51…I can put it in a blog, I can stick it on a website somewhere.

36:55And then, ultimately, want to make sure that that's available and open…

36:57…"open" meaning I can share a lot of different types of content in ArcGIS Online…

37:00…not just RESTful services, but it's, you know, I can zip up files and load stuff into that.

37:04I can build community around a lot of different concepts and data.

37:07So think about that binder of information again and what's in that binder.

37:10How can we start to build that concept of sharing all that information in multiple different ways?

37:15So let's take a look at using not only the resource side of things and looking at the resource center template for data management…

37:23…but also take a look at ArcGIS Online for collaboration and then how we can empower briefings with that information…

37:28…once we've organized that content. So, Jeff.

37:33Thanks, Ryan. Thanks, Ryan.

37:36So just look at a couple vignettes here of a couple different things.

37:40So obviously resources is an important aspect to data management.

37:44So if you have a staging area here, you have access to all of your resource data, both from, you know, a couple of different states…

37:52…then you're able to do better analysis to find, Okay, where's the closest resource to support my needs?

37:58In this case, the second one may be in a whole other state away.

38:01So being able to organize and exchange data is something that's very important.

38:07That's something we're trying to empower through our work on the resource center.

38:12So one of the key elements of the data model that we're providing as a part of this work is a data model for resources.

38:20So this was originally driven from some work, the NEMA, or excuse me, the FEMA IRIS work.

38:28The original version of the data model here was based on that schema for, you know, includes things like, you know…

38:35…category and type and that type of thing.

38:37So those are the ways at which we try and adhere to standards, where they exist, in terms of our work on the resource center.

38:47But being able to, you know, collaborate is another very important, you know, aspect of this.

38:52And ArcGIS Online is certainly becoming a great way to be able to share this information.

38:58So that state of Kentucky, you know, fictional set of resources that I was looking at earlier…

39:04…is something that I can just simply upload to ArcGIS Online.

39:08At 10, excuse me, at ArcGIS 10.1, that just becomes something that you can do from a right-click within the desktop application.

39:18In this case, I had to browse to where that layer package is, picked a couple of elements here…

39:23…and now I can go ahead and upload that information to arcgis.com…

39:29…and it becomes another layer that I can have access to here within my organization.

39:35I can choose then how I want to share that data.

39:38Do I want to share that data with the public? Probably not.

39:43But in this case, maybe I want to share, you know, mark that as an internal dataset and some partner data…

39:47…that I can get access to here as well.

39:50So being able to use the system not only for viewing different map services but as another way to share data…

39:57…is certainly a way that we're seeing this expand and see great potential for the emergency management community.

40:05Another aspect here that we wanted to highlight is the capability to create briefings.

40:10This is something that we found really valuable during the National Level Exercise to be able to brief with current…

40:15…real-time data on an ESF-by-ESF basis.

40:20So in this case, I'm looking at Explorer Online, one of the tools inside ArcGIS Online…

40:25…and I've already created a presentation here.

40:28So once I've got the data layers turned on that I want to have and a certain set of series…

40:33…I can create slides and capture a new slide based on the information that I'm looking at and set a title and that type of thing.

40:40So what I have created here is just a briefing that goes through the New Madrid scenario that was…I think is used in the GeoCONOPS…

40:47…was used in the National Level Exercise, so not only show the ShakeMap here but some of the results of the HAZUS data…

40:54…that was created.

40:55So this is an example of operationalizing your planning information to say, Okay, what's the predicted damage to EOCs…

41:02…fire stations, police stations, that type of thing, and it's a real quick and easy way to be able to convey that information.

41:09And it's also real and live, so if information changes and there's a question during the briefing…

41:15…you can zoom in and get more details on those particular elements.

41:21So some very exciting new things coming in terms of being able to collaborate and share this information.

41:30So we're even seeing some of our partners start to use this framework as well to be able to share information, like GeoEye.

41:38We're working with GeoEye now to provide imagery content after a disaster.

41:44So they've, you know, adopted some of the same mechanisms to share that information, so here we just see a slightly different view.

41:51So that we've…in this case we've got some groups here and I've got only…I don't have access to all the groups that are available.

41:57But, for example, if I wanted to get live image services after an event, like, in this case, the data from Tuscaloosa…

42:06…now this is another way that I can discover and get access to this information and use it more operationally later on.

42:15That's it for…oh, yeah, thanks.

42:23So specific to the data model, these are…I won't go through all these…

42:27…but these are some of the updates that we're working on for the data model.

42:31There's an operations data layer, sets of data layers in there. We need to revisit that.

42:36Try and…seems like some of the federal initiatives have kind of paused and for some of this…

42:41…we've tried to stay current where we can, based on some of our feedback from the NLE and other events.

42:47These are some of the things that we're planning.

42:49We've worked with a bunch of customers in the upper Midwest to see some of the challenges…

42:54…that they face during some of the large flooding events there.

42:56So there'll be another round of updates. They'll be specific to flooding based on some of the things that we've learned there.

43:04And then in terms of our resources, we're looking to migrate towards where NEMA's going with mission-ready packages.

43:12So we're working with some of our partners in the state of Kentucky and other places.

43:16These represent some of the updates that we're working on in the data model…

43:21…and there's a schema-only layer package that you can download right there that has some of this…

43:26…and we'll update this in, again, about the April time frame.

43:30Great. Alright. Thanks, Jeff.

43:34So Jeff pointed out a couple things that I'd like to come back to.

43:37So one of those, he showed GeoEye as a way to grab image service.

43:40That's something we're excited to talk about today.

43:41It's something that's new.

43:42It's jointly being developed between Esri and GeoEye to basically provide rapid imagery after a crisis to everybody that has ArcGIS.

43:50So meaning that you will be able to have postevent imagery as a web service…

43:54…consumed live and dynamically in your operating system within 24 hours, for example, after the incident.

43:59So that's exciting, right?

44:00That's one of the major pain points that people have is imagery.

44:03We get asked all the time, Do you have imagery? How do I operationalize it? How do I use imagery?

44:07How do I have a system to manage and intake that?

44:10Hopefully, this partnership will deliver that imagery timely and effectively.

44:13It also eliminates that data management aspect.

44:16We're going to work on the back end and use the cloud to help manage that information…

44:19…then all the people have to do is connect to a web service and download that data directly to their laptop…

44:23…deploy it on a mobile device in the field for damage assessment.

44:26So it's an exciting event.

44:27We're going to continue to evolve that over the little bit.

44:29So if you're coming to User Conference in July, you'll probably hear a lot more about that…

44:32…but as of today, you'll start to hear more talk about GeoEye and Esri providing that crisis image response service.

44:39The other thing that he showed on that was the briefing, and he hinted on the idea that it becomes a live, dynamic briefing.

44:44And that's really important, you know.

44:45At the NLE, we saw how briefings can be revolutionized in the operations center.

44:50So as we worked with our partners, Virtusa, we were in there and collecting data for multiple states together…

44:54…and building this kind of shared situation awareness.

44:57We were able to really change the way briefings occurred, and it was the fact that they usually had to…

45:01…stop everything they were doing in a sense, take a bunch of screen shots of information, they would type up slides, a PowerPoint…

45:06…and they would send it off to the guys in the back of the room who'd compile a nice briefing deck…

45:11…they would get up on stage and they would start briefing and they would use some PowerPoint slides and step through those.

45:15That's pretty typical, right?

45:16That's what people do.

45:17That's just the way we've operated.

45:18But as we started to have live, dynamic data, right, these intelligent maps that were aligned to the National Response Framework…

45:24…in the way that they briefed in the operations center, we could actually build those slides in advance…

45:28…so when the planning section chief got up to brief, he had not only his slides with some text-based stuff going on…

45:34…but he also had a live map on the side of the screen that was mirroring everything he was saying in real time.

45:38So as he stepped from ESF 1, ESF 2, to current weather, here's the future patterns we're going, the map mirrored that.

45:44And it brought up some interesting points, because as he was going through the very first round as we were testing…

45:48…and trying to align data to his brief, he was talking about a certain point, saying, in this case…

45:53…I think it was a fire that had been extinguished.

45:54It was one of the injects that came in for the exercise.

45:57And as he was briefing, the slide showed up on the side, and there was a new point on the map.

46:00And the general in the back of the room said, Hang on a second. There's a point on the map. What is that point?

46:04So we stopped, and we actually used the briefing, we drove into the map, touched on the information…

46:08…and a new fire had sprung up.

46:09And he's like, I thought you said the fire was out.

46:11He said, Oh, yes, sir, but that was a pause, right. We had to stop what we were doing. We put together this briefing slide.

46:16So we're actually out-of-date in a sense.

46:18So now we had real-time information on one screen.

46:20We had a snapshot of information on the other screen.

46:22And what we were trying to do is bridge the gap between those two and make it effective, right…

46:26…deliver that content in a very timely way and make it meaningful to them.

46:29So it was an interesting kind of story that came out of NLE and how once we get partners that bring data in…

46:34…we can really tell a good story.

46:38Alright, so how do we tell that story?

46:40So we've got it now, we're telling these intelligent maps, but these intelligent maps need to be more than just points, right.

46:44We don't want to just build a cartographic rendering on the fly, but…

46:47…we really want to start doing something with all that data.

46:49So how do we get analysis to play a role in helping us drive decision making, understand maybe vulnerabilities within our jurisdiction…

46:56…you know, what the risk is around certain facilities.

46:58So whatever your mission is, how do you start to think about how we can protect that better?

47:02How do we mitigate anything that may be coming in, and so that ultimately, we can respond better when something does occur.

47:08So one of those things we talk about a lot with local governments and state governments is…

47:12…thinking about where you're most vulnerable in your community, in your jurisdiction, so it drives a discussion point.

47:17If I can say in this part of town we know we're most vulnerable based on the hazards we have…occurred in the past…

47:22…where our values are, our critical infrastructure, for example, our social vulnerability…

47:26…we can start to really drive in and start a good discussion around…

47:29…How do we task resources appropriately based on a certain response type?

47:32It helps us plan, it helps us better respond.

47:35So we're taking this to a national level, and I'm going to let Jeff kind of walk through what that means…

47:38…and then we're going to use a briefing again to show you guys exactly what we're talking about. So, Jeff.

47:48Thanks, Ryan.

47:49So this is one of the things that we've been working on.

47:53I'm very excited to share this with you today.

47:55So that concept that we showed in the Louisville example was based on some methodology from the University of South Carolina.

48:02So what we've done is taken those same ideas, the same methodology we showed in Louisville based on that methodology…

48:10…and expanded that in a nationwide analysis.

48:13So here under my hazard analysis group, I've got a briefing here that we've prepared, and this is showing the results of our analysis.

48:21So what we've done here is looked at data that we could get on a nationwide basis.

48:26Most of these are A16 data layers.

48:28So, for example, where are the historical occurrences of damaging wind events, in this case, over about the past 50 years…

48:37…and then we've done a lot of processing to say, okay, where are the concentrations of those the most dense…

48:42…and then where do things rank out in kind of a high, medium, or low category.

48:45So red is high and orange is kind of medium here.

48:49So we've done that for several different both natural and technological hazards.

48:54So, in this case, you know, next we're looking at wildfire events coming from the federal land management agencies.

49:01Tornado events and where those concentrations have been the highest over the past 50 years.

49:06And some other datasets, we just simply use proximity.

49:10In this case, how close are you to a nuclear facility?

49:15Here we're looking at hurricane occurrences, both on the East Coast and West Coast as well.

49:20Now remember, this is a briefing tool here, so I can interact with this data.

49:25So not only is it the continental United States, we've also included Hawaii and Alaska in this analysis as well.

49:31Obviously, you know, Hurricane Iniki hitting Kauai being one of the major drivers there.

49:36Looking at hazardous…or rail lines as hazardous materials are transported along those.

49:42Hazardous material facilities, hail, these all…

49:46…you know, big analysis that really kind of drive us to the product that you'll see here in a sec.

49:52We've taken all the FEMA 100-year flood zone data and looked at that as a layer as well.

49:58Earthquakes monitored by risk. Ten years of drought data.

50:00And this is what that picture kind of drives to.

50:06So what we've done is taken all those input hazards and stacked those on top of each other and said…

50:12…Okay, where are those things the most dense?

50:15And some of the…the purpose of what we're trying to do here is just kind of, first of all, give you a set of data layers…

50:21…that you may want to include in your own, you know, application.

50:24Second, just kind of try and elevate the discussion in terms of how GIS might apply in the mitigation phase.

50:32This isn't going to go tell you to go where put a dam or a dike, but this will give you a general sense in a broad-brush view…

50:39…of where you may be the most vulnerable in your jurisdictions.

50:43So the red area is obviously where things stack up on top of each other the most.

50:49So we're not done yet.

50:51This is the combined hazards, but then what we wanted to do was look at, okay, where are the values across the US?

50:57We just used real simple sets of datasets that were publicly available here, you know, schools, hospitals, nursing homes…

51:04…that type of thing. We didn't take…

51:05...because we don't have access to all of [unintelligible]___ data, and maybe that wouldn't make sense.

51:08But we wanted to give a quick look at some of the values data and then look at social vulnerability.

51:14This isn't the SoVI index with 42 variables.

51:17This is eight demographic variables based on the Census 2010 data, mean house value, elderly population, young population…

51:25…that type of thing, to give an overall index here.

51:28And then this is the final product that you're driving towards in this analysis…

51:32…the overall vulnerability to show where do your hazards intersect with your values…

51:38…and where do those intersect with your most socially vulnerable populations.

51:41And that's what gives us this overall product that we're looking at here, and we can start to drill into this and look at it more.

51:50There's a couple of…so we've finished the analysis here.

51:55So we're going to do a couple things here now that we're done.

51:58One, we'll work to publish this data.

52:01An older version of the social vulnerability data has already been on ArcGIS Online, it's been there for a while…

52:05…and people have found that, you know, valuable.

52:07I've seen some…a couple of uses have actually surprised me there, and that's a good thing.

52:11So we're expanding that content here.

52:14Another thing we're going to do is do some analysis to say, Okay, based on each of these categories…

52:18…where do states and counties kind of rank in terms of the order of all this information, just to give a sense of this.

52:26Again, this isn't supposed to be, you know, the very tactical analysis that you may do at a state or local level…

52:33…but at a macro scale gives a sense of all this information.

52:37But, so that's kind of where we're headed with the vulnerability analysis that we've done here…

52:42…really applying some of those geoprocessing tools and analytic methods to a national level.

52:49But again, not only is this accessible on the web, but, you know…

52:57…all this information is registered with ArcGIS Online as well…

53:01…and we can get access to that on, you know, our devices here as well.

53:06So in this case, I'm looking at some of the input layers here, in this case, tornadoes, and so we can see, you know…

53:13…the legend here showing the concentrations by year, that type of thing.

53:16But if I want to go back and look at some of the other elements…

53:19…it ends up looking very good and showing very well on an iPad here.

53:24So this is the raw data for the density, in this case, for tornadoes.

53:30So that's why I'm sitting over here.

53:32There's a lot of different windows into the system here in an iPad or iPhone or any of your smartphones…

53:38…are just another windows into your device, not only for some of the operational data and response data…

53:43…but also for some of the planning and hazards data as well.

53:49You think that'll help start a discussion somewhere?

53:52I've got something that shows me vulnerability, so if I got a facility, things start to overlay, I can supplant my data with that as well…

53:59…and then rebuild that model with my local data that's even better than these national level datasets.

54:03That's our hope is at least start the discussion.

54:05That's a good way for people to see the value of GIS for their organization…

54:08…and it can really help us drive decision making and planning.

54:12The other thing he drove home here was the one map idea.

54:14Remember back when we started, we talked about intelligent maps…

54:16…and how those are kind of the language of what we're doing with GIS. Those intelligent maps are available anywhere.

54:20So we looked at it on a website.

54:22We did a briefing with it, which I like the briefing concept.

54:24It's really nice.

54:25I can drive in, stop, ask questions.

54:26But he also had an iPad that connected that same exact map.

54:29He was able to use that so I can take that with me and sit with somebody at the desk, maybe do another briefing…

54:33…mark it up with some data, send it back to somebody else.

54:35So those…that one map idea basically is what we're trying to hammer home with him…

54:39…and he's going to show you a couple ideas of multiple devices or windows into the system…

54:43…as we go forward in the next piece for field mobility.

54:45I think there was a question in the back.

54:47[Audience question] Yeah, for each of those vulnerability maps…

54:52…is there a representative layer package that contains [unintelligible]___ as well?

54:58We probably won't provide the layer packages for the analysis.

55:03The input data is all available already, but we probably won't provide the intermediate packages for…

55:10…download; probably just web services for that.

55:12Maybe we can talk offline on some of your needs for that.

55:17And that model itself that we use will be available as well, so…good.

55:22Alright. So let's take a look at the last pattern we're going to talk about today, and that's the field aspect.

55:26It's one of the things we get asked about a ton on the disaster response program is, How do I make things workable in the field?

55:31How do I make somebody that's not a GIS practitioner…

55:32…like somebody that may be a structural engineer doing an assessment on a building…

55:36…able to use GIS to do their job better?

55:39So it's about how do we complete situation awareness.

55:41So if we think back again what we started with, you know, role-based access and situation awareness for our organization…

55:46…having real-time information coming from the field in terms of search and rescue, damage assessment…

55:50…where my crews are located, what the impact may be to them as the situation continues to evolve is really important.

55:57But it's also about workflow-specific applications, whether that's debris removal, it's search and rescue.

56:01Again, we want to build the workflow to support that individual and that knowledge worker within the organization.

56:07So I'm going to tell a quick story about the disaster response program; it's one we got to deploy on…

56:11…with one of our partners Geocove with the Joplin tornado.

56:14So a lot of you probably remember that.

56:16It's fresh in our minds from last year.

56:17It occurred on May 22nd, Sunday afternoon, graduation time at the high school.

56:23And so a lot of people were out and involved in the community when this storm came through.

56:26And we got the call soon after.

56:27It was within several days, and they said, You know, we've got major destruction, and you see it on the news, right.

56:32You see the pictures of how this worked.

56:33Did anybody happen to go to Joplin in the room? Was anybody here?

56:36So a couple of folks, yes.

56:37When you roll on scene, you know, when you think about a tornado hitting a location…

56:42…it's really hard to understand the impact until you're standing in the middle of a debris field with no recognizable landmarks…

56:47…no navigatable landmarks.

56:49I can't see street signs. I can't see a building. Nothing. Right.

56:51That's really what it looked like.

56:52It was a war zone, completely flattened in a lot of places, and this is on the edge of that debris field.

56:57And we rolled on scene.

56:58We had three people with us and with our partners as well in the room.

57:01We showed up, and we had a bunch of laptops and we were loaded and thinking about workflow again.

57:04How do we enable this, you know, structural assessment to go on by the practitioners…

57:09…and they said, Hey, would you guys like to see the impact?

57:13I said, Well, if it's okay. You know, we don't want to go sightseeing, but we'd love to, you know…

57:16…understand what we're getting into and how we can make the technology work to help you navigate…

57:19…to help figure out what you need.

57:21So they drove us through, and it was just amazing how you walk through a tornado and it's buildings, everything's fine…

57:25…kids are playing on the street and you cross over the intersection, and there's nothing left, right.

57:29It was that stark of a contrast.

57:33And so they took us back to the operations center, and they said, Okay, this is what we're working with right now.

57:37We've got some paper maps so we think back to that map production system…

57:40…where they printed a bunch of maps for these guys to go out in the field and do structural assessments.

57:43They were given Sharpies with red, green, and yellow, and they were color-coding building codes…

57:47…as they walked from building to building, and they were taking these stacks of paper…

57:50…and they were filling out their damage assessment form, right, their structural assessment for the rapid assessment piece.

57:56And so they said, By the way, it rained yesterday and we had a 20-guy or 20 teams out in the field…

57:59…and they're taking these paper products and they're trying to capture information and keep it dry and bring it back in.

58:04I said, Hey, we feel your pain.

58:05That's tough for anybody.

58:06Number one, it's already a stressful situation.

58:08Now I've got to take this with me as well.

58:10So I said, What we hope to do is we hope to give you guys technology that meets your workflows.

58:13We want to understand and take this piece of paper and take that into a data model, right.

58:18We look at that from a GIS perspective as a workflow.

58:20I'm trying to collect certain attributes, certain elements that I need to capture into a system to tell a story, right…

58:25…what the impact was.

58:26Ultimately to report that up quicker through the state up to FEMA for recovery funds to flow in.

58:30That's the ultimate goal is to get back to recovery and get those folks back into a building state as soon as possible.

58:36So they gave us 15 minutes on the next morning to sit down with engineers that'd already been in the field for one day…

58:41…and they said, You want me to learn something new on a computer in 15 minutes and take it out in the field?

58:46We said, Trust us. We hope that we're going to give you a technology that enables you, right, and meets your workflow.

58:50It's going to be common to you. You understand what you're getting into.

58:53So they gave us 15 minutes. We sat down each of them with these computers.

58:56And then we deployed teams in the field.

58:57We had 20 teams of three individuals in the field working, and on the first day, they collected over a thousand structures digitally.

59:03And as they continued, they went back through in the office.

59:05They were taking those paper forms from the first day, and they were inputting that information back in the same system.

59:10So what resulted was finally this digital map output, right.

59:13That was the end result was now we've got categorized building structure after this event that we can use to portray damage…

59:20…we can report up to FEMA, we can get money flowing back down, and we get people back into their homes…

59:24…or a new home as quick as possible.

59:26That's what we're trying to do, right.

59:27That's what we should all be working towards, is empowering those individuals to do their job as best as possible.

59:31So, yes.

59:33[Audience question] Yeah, my question is, instead of doing this sort of…I know you guys went there for free…

59:38Yes.

59:39…but can you let FEMA know you're there next time?

59:42Yes.

59:43We would love this information. We'd love to say, [unintelligible]___.

59:46Yes.

59:47So I don't know if it's…[unintelligible]___ gives us a call, but please let us know when you're there next time.

59:52Yeah. And that's a really good point.

59:53I mean, something that we need to [unintelligible]___ is…

59:55…we will never deploy somewhere unless we're invited by the organization, the entity.

59:59And it's about community and collaboration again and talking.

1:00:01And it was really hard for them to figure out who was working in different places.

1:00:04They had structural engineers working.

1:00:05We had assessment teams in the field working, and a lot of times…

1:00:07…those people didn't know who they were when they passed each other on the street.

1:00:10So it did bring up another point about communication, and that's a major part of a disaster response. That's a very good point.

1:00:17It's stuff that we would love to work on.

1:00:19[Audience question] We'd be happy to tell you where our teams are going.

1:00:23Yeah, absolutely. Yeah, absolutely.

1:00:25So let's take a look at that damage assessment.

1:00:26Let's think about that as a starting point template.

1:00:29Jeff's going to walk us through how you can start to take that paper-based form…

1:00:31…turn it into that digital product that supports that workflow. So Jeff.

1:00:38Thanks, Ryan.

1:00:41So this is where I'm going to start.

1:00:42The handbook or the paper form, because that's really where, you know, we need to begin from the damage assessment…

1:00:48…you know, process, so using this as a guide to update some of our work.

1:00:54So when I look at something like this, a paper field form, I immediately start to think about, okay, my GIS brain kicks in…

1:01:02…and I think about, Okay, how can I translate this into the data model that I collect in the field?

1:01:09So what may be different about emergency management from some of these other "ArcGIS for" initiatives is…

1:01:16…we actually have to eat our own dog food every once in a while.

1:01:18If we get a phone call late at night, needing to help out, you know, in Joplin or in Turkey, we need a collection of resources…

1:01:25…to be able to apply, you know, directly when someone calls us at ten o'clock at night.

1:01:30So damage assessment is one of the areas that we're actively working on because we certainly learned a lot through…

1:01:36…unfortunately through some of our deployments.

1:01:39So, again, the field form is really the place to start in looking at some of the elements that they want to capture here.

1:01:46So are these check boxes, yes, no.

1:01:49Are these drop-downs that we want to enforce, that type of thing.

1:01:52But it's not only the field form that we need to worry about, it's also the reporting aspect of this as well.

1:01:59What we've seen is many agencies may have a spreadsheet where they try and summarize all the resources and work from the field.

1:02:04There's the GIS people were really excited, Hey, we made you a map of where all your damage is…

1:02:09…and we were able to do that really quickly, but that may not be what people really care about.

1:02:13What they're looking for is the answer.

1:02:15What are all the list of properties and what's the impacted damage so they can move things along in terms of the recovery process.

1:02:25So we'll first look at things here from the COP perspective.

1:02:29So here we have our COP viewer with some of the data that's already been collected.

1:02:35We've brought in some of that postevent imagery from GeoEye here…

1:02:39…and you can see the swath here through Tuscaloosa.

1:02:44This is, you know, fictional damage assessment data. It's not real data that we've collected.

1:02:49You can also bring in, you know, the US National Grid if we want to use that to help kind of organize and coordinate the search…

1:02:57…or the damage assessment process. We can bring that in as a layer as well.

1:03:00And so here we see some of the elements from that process.

1:03:05But now…but this is kind of the display end of things.

1:03:07We also want to switch and look at the collection side of things as well.

1:03:11So this can be done either on, you know, smartphones like a Window or like an iPhone or that type of thing.

1:03:17But that requires constant connectivity, at least at this point.

1:03:22Another thing we can use to collect this data in the field are these hardened devices like this Juniper Mesa that I've got up here.

1:03:30This has all the data on it, and it will work whether I'm connected to the Internet or not.

1:03:35So I zoom in here, see some of the areas that I've already, you know, collected.

1:03:40If I want to add a new point here or to collect, I want to look at things by group.

1:03:48So if I see a…so what we're working on here in the update is…

1:03:53…and this was based on some of the forms that you saw…

1:03:55…so were business losses, individual assistance for business losses, a template for that.

1:04:01Individual assistance for primary residences and also public assistance.

1:04:09So I can either collect geometry using the map or the GPS on the device, and then I edit the attributes.

1:04:15So here is really where that paper form really kind of comes to life.

1:04:19Here's all the information that I need to collect, and just for the purposes of the demonstration, I've, you know…

1:04:25…set some of the defaults here.

1:04:27Here's some of the data that you want to collect [unintelligible]__ and make this real quick for people to collect in the field…

1:04:31…just with Yes/No options, that type of thing, primary cause of damage.

1:04:38And this is, again, driven from those elements that you saw on the spreadsheet representing the data that they want to collect.

1:04:45And so then once you're done, that information shows up on the map.

1:04:48We can also grab a picture with that information as well, and then when we're done and we have connectivity…

1:04:57…we can post those changes back up to the server.

1:04:59So in this case, this will work in a disconnected mode, but if you come into Wi-Fi connection or cellular connection…

1:05:06…you can update those edits and then have that data show back up here in your command application.

1:05:16So and there's the new point that we added.

1:05:21So, again, this represents just some of the new workflows that we're applying, basically adding some of the newer templates…

1:05:29…adding new forms to the template here.

1:05:31Another thing that I wanted to show you is some of the charting tools.

1:05:33So not only can I use this information, the charting for that, you know, block group data that we showed before…

1:05:40…but also perhaps there's things you want to summarize here on the map. In this case, you know…

1:05:44…if fair market value was entered and you had good data for that, it can get summarized here…

1:05:49…in this case, for the elements you select.

1:05:51So not only is the data collection part, but it's the reporting aspects of this as well.

1:05:58So one last slide here in terms of the updates.

1:06:01Again, when working with some of the states, we're working on some updates to set some new forms…

1:06:07…some new data layers for some of the data collection elements you see here.

1:06:10From our experience, this is mostly before FEMA might get involved, but that might be later on in the process.

1:06:17Another one of the big tools that we're working on, we're almost done with, is a reporting tool that…

1:06:22…from the web, you'd be able to say, I want a report that I can simply copy and paste into that spreadsheet…

1:06:28…they're using for summarizing all the damage.

1:06:31So we're working on a reporting tool as well that will export the data out as a CSV or a spreadsheet using a geoprocessing service.

1:06:38And that will just be a simple selection on the map; you can order the fields so it can be a simple copy and paste into your new form.

1:06:45So there's the URL location for the current damage assessment template, and we'll have a new update coming in a couple of months.

1:06:53Excellent. Alright. So that's the…that's where we're going to stop today with templates, right.

1:06:59That's a starting point for this, kind of the baseline configuration.

1:07:02So there's a lot that we want to learn from you, the users, practitioners, as well.

1:07:06And Jeff started off saying that we want to build this collaboratively.

1:07:09So we're working with a lot of states and how they're asking for information.

1:07:11We want to hear the same from you.

1:07:13So what would you like to see, and we'd welcome either questions after this…

1:07:15…or if you want to stop by and give us a business card with an idea on the back of it…

1:07:18…we'd love to follow up with you and figure out how can we continue to evolve this emergency management resource center…

1:07:23…this community for us to involve each other and keep building tools that help you do better things.

1:07:28Ultimately, remember, we're focused on that preparedness, collaboration, and response.

1:07:31That's where we want to get to in building those templates to help you do that.

1:07:35So you got to see a couple things today that are in the works.

1:07:38Remember, resources.esri.com is the landing page for that to start.

1:07:41You can find emergency management landing page or the community center on there…

1:07:45…and that will be the starting point for anybody to get into.