00:01Welcome to the fourth day of the 2012 DevSummit, and I hope you agree, it's been a very successful summit so far…

00:09…but it's not over yet. We still have a whole afternoon of sessions and a whole lot of…

00:13…good stuff going on in the Closing Session. So what are we going to do?

00:19Just do a little review of the summit this morning. Jim Barry is going to talk about developer community.

00:25We'll have Scott come up and give you his visions of things and do some Q&A and then more tech sessions…

00:32…for the rest of the afternoon. So we've had a great week. We've had even more people walk on…

00:42…to the DevSummit at registration, so best summit ever, I think. We've gotten some really good feedback…

00:48…on the plenary; also, some things that we can do better. We appreciate that.

00:54Did people think the plenary, you know, gave enough of an overview? Should we go deeper?

01:00You know, or was it kind of just right? Was it okay? Yeah? Good.

01:08And the keynote, Steve Riley, do you think that that was relevant? There was a good message there? Did you enjoy Steve?

01:21Yeah, he actually really, really had a great time here, and I don't think he was kidding me.

01:28He talked to a lot of you, hung out in the showcase, went to some sessions, and he actually…

01:34He and I were talking last night around, almost 11, before he was getting ready to go to bed in the hotel.

01:39He wants to come back and talk again, so we'll think about that.

01:43What would you think about him coming back with a different subject? Yeah?

01:48I know it's kind of weird when we do that, but we did it with David Chappell, and as long as, you know…

01:54…it's relevant and it's beneficial for you, you know, we'll consider it. Lots and lots of Twitter activity.

02:01Some really funny stuff, some really critical stuff, and it's been good. The technical sessions…

02:09…all of the 16 repeats that we have of very popular sessions, they'll occur after this lunch period.

02:17So, as I said, we were worried about some sessions being in overflow, and we actually are going to repeat two sessions…

02:24…that we didn't plan on. The first one is Distributing Geodata through Services at one-thirty…

02:30…in the Mojave Learning Center, and the other one, I think, Mansour totally blew out a demo theater in the showcase…

02:38…and he's going to repeat that session, so we'll repeat those. There were two other sessions.

02:45Jeff Jackson's MVVM session. Unfortunately, Jeff had to leave; we won't be able to repeat that.

02:50And also the Esri Benchmarks and Prototypes session was standing room only. A lot of people at that session.

02:58I apologize, we can't repeat that. But every single session is recorded; every single session, for the most part…

03:04…I think, will be available to you so you'll be able to see those. Continuing to move on.

03:12You know, we did some new things this year. Lightning Talks--shall we do it again? Yeah? Successful? Okay.

03:24Speed geeking--five-minute presentations, 20 presentations running simultaneously, rotating those sessions…

03:32…really adding to the first day of the conference. Speed geeking again? Yes?

03:41Alright, Bronwyn will be happy to hear that. And more user presentations--should we continue to grow your sessions?

03:51We're up to 36 this year. Yeah? More presummit sessions--we had 16 this year and 3 hands-on paid training.

04:06Dojo, JavaScript, Python--you know, we really wanted to give you the value of a full four-day conference.

04:12That's what your feedback was to us. We tried to do it. Shall we even try to do more that first day? Yeah?

04:22You know, that isn't the day that you fly in here. That's the day that you begin to really take advantage of everything…

04:29…we have, so that's good. Thanks for that feedback. What's next? An online survey will be sent out to you.

04:42Don't be shy. You know, we're not shy in our answers to you. If you didn't like something, tell us…

04:47…and we'll work to make it better. That's what we want to do for you in this conference.

04:52If you really like something and think it should be expanded, and I had a lot of those comments this week…

04:58…let us know that, too. We take these suggestions very seriously, and I hope…

05:03…especially for those that have attended a session repeatedly or the conference repeatedly…

05:08…that you are seeing change, and you are seeing change in the direction that you tell us to go.

05:13USB drives--I want to apologize for the people that did not receive a USB drive. I think there's probably about a hundred of you.

05:21This was the biggest DevSummit ever, as I've said, and we made 2,000 of those things.

05:28I don't know where the hell they went. It's those business partners, I think. Somehow they got ahold of our drives.

05:37They had the blue ones, you guys had the green ones, and something happened.

05:41If you did not get one, again, I apologize, and we will mail one to you. We will make sure that you get one, but…

05:48…I think most of you got one, and that's cool. Party--people had a good time last night? Yeah?

06:00Room looks a little different now, little boring, but I think it was, I think it was fun. It was a good time.

06:09A few stats I like to talk about at the party. You consumed 6,000 chicken wings.

06:17I'm from Buffalo; I respect the chicken wing. Pretty good wings last night.

06:22Four thousand five hundred pot stickers, 4,500 California rolls…

06:30…200 dozen doughnuts. Do the math on that because they didn't do it for me.

06:40My favorite stat--over the three days of the summit, you consumed 43 kegs of beer. Good job.

06:50Some of you, better job than others. The math on that is 6,000 cups of beer from a little local brewery.

06:58Hangar 24 actually is at the Redlands airport, right across the street from the actual airport. I own hangar 12…

07:06…and the guy who owns hangar 24 really does own Hangar 24, and he keeps his plane in there. His name is Ben, so…

07:12…we have fun there. So a good time last night. What's next? Dodge ball--20 teams, then I kind of egged on a few people…

07:25…before the keynote, and then we added 4 teams, so a total of 24 teams. Great job by everyone that played last night.

07:32It was all good. It was fun, you know. Those of you that participated, it was just a lot of fun, so it keeps growing every year.

07:48Some things we heard--I like the initiative of people that just took the bleachers from the one side…

07:53…and just moved them over to the other side. Thought that was good.

07:57I heard some comments about projecting it on the wall so we could see it a little better.

08:01Just, so there's five or six people deep there, but it was good stuff. The winners--here they are.

08:06The Balls, and there are some ruggedly handsome elderly gentlemen on this team, but we had some young guys, too.

08:15So, you guys here? Who's here? Who on my team, the winning team, is here? Stand up. Stand up, come on.

08:22Stand up, stand up. There you go, yeah? Good job. Good job, guys. So all of you…

08:33…attendees get passes for next year. We hope to see you here next year. We had two Esri staff on this team…

08:39…myself and Tim Rankin. Tim went on injured reserve rather early. We're actually going to make sure that…

08:46…the guys on the second-place team, there were a few Esri people on that team; I think they work in IS…

08:53…or the mobile. Where do you work, Will? Eric, he works with Macs. It doesn't matter where you work. You lost.

09:01These guys won last year, actually, and the big bracket sign is in their hallway.

09:06I had to walk by it every frickin' day at work, man. For a whole year, going to have my own sign, and they can walk by it.

09:15But we're going to make sure that the folks on that team that are attendees get passes, too.

09:18We're going to donate our passes to them, so everybody on that team is going to get passes to come next year as well.

09:23It's a good job by all those folks. I had a lot of fun there. So moving on to, back in a more serious subject…

09:37…where are we? Just a reminder. Service pack 5 for ArcGIS 10 is shipping in July, and we're right in prerelease for 10.1.

09:47So you know, use the software. You've all been invited to join the beta program, join the prerelease program.

09:53We're not really taking anyone else. You are it. You are the last line of defense to make sure we've got a solid system…

10:00…in addition to the tests that we do internally and the other holistic work. ArcGIS Online, continuing to move rapidly…

10:08…with the 1.6.2 release last week, and also the next release, 1.6.3, in June. And then what we're…

10:18…going to be working on next and releases of all these other products that you've seen throughout the week.

10:23Again, just a review of, apparently it wasn't very clear when I did this slide the first time in the plenary.

10:30Current EDN, we are adding ArcGIS Runtime SDKs inside of the standard EDN subscription.

10:38So they're included. Optional add-ons to that are ArcGIS for Desktop and also ArcGIS Online plan.

10:47So you can be utilizing ArcGIS Online as you're developing apps. Now, there is a brand-new…

10:52…a complete, brand-new version of EDN, which is EDN Enterprise. All editions of servers…

10:58…additionally, ArcGIS Online plan, ArcGIS for Desktop Basic, Engine dev. kit, and all the Runtime SDKs, as well…

11:07…optionally, ArcGIS for Desktop Standard or Advanced edition. So those are the--hope that was clearer.

11:13We had a few comments about really getting a package to all of you. Hopefully, one of these packages…

11:18…is going to work for you, for you to develop great apps. Clear? Yeah? Good? Alright.

11:27So now, what I would like to do--keep it moving right along, is invite Jim Barry up here to talk about…

11:35…developer community. Jim? There you are. I was looking for you down here. Sorry about that.

11:39I know.

11:41Just take it away.

11:42Snuck up behind you. I didn't have a ball, though. Alright. Hi, everybody. Alright, so great event.

11:50It's a great event because you make it great. You continue to be committed to it. The sixth year--every year we have more…

11:55…folks than the year before. And you saw a lot of powerful technology this week. The DevSummit is…

12:02…only part of our commitment to your success. One of our goals now is to help sustain this momentum.

12:07We continue to also be committed to improving the resources and tools and developer activities…

12:13…that you can use to be most successful with ArcGIS. So as we improve and we work on this objective…

12:21…I'm sorry; objective is to simplify. This starts with defragmenting the resources.

12:26We hear less and less but still that our resources are hard to find, so we work on defragmenting them…

12:32…the activities, the tools, the resources, to make our online content more of a one-stop shop…

12:37…to make this stuff easier to find and easier to use. But to do that, to keep it from becoming a fire hose…

12:44…at the same time we do that, we have to add tools to give you flexibility, so that you see the content…

12:49…that you want to see when you want to see it and those things that are important to you.

12:54That gives you more control and gets you more involved. So, we worked on…

12:59The EDN team works on a lot of things throughout the year, but I'm just going to take a couple minutes…

13:02…and give you a top five, a zero-based array. Okay? The forums continue to be a great way to interact…

13:11…solve problems, learn from one another, stay productive. We've made a lot of improvements…

13:17…to them over the past year, and candidly, these improvements are probably stuff we…

13:21… probably should have had in there a couple years ago. But let me show them to you.

13:25You can now RSS to individual threads. It's more easy to distinguish the general discussions…

13:29…from the question and answer. If you're a contributor, you like to give answers, you can find the questions.

13:34They pop up. You're looking for information; there's the answers. Now you can help us find the best posts.

13:41We have tens of thousands of posts per year. You can help us find the best ones. So you vote on the stuff you like.

13:47You like something? Vote it up. This stuff bubbles to the top. If you ask a question and you found…

13:52…someone that gave you an answer, you can mark it as the answer. So, and then, also, to do…

13:58…in doing this, we've rerolled out the MVP program so that you can help us recognize and identify those members…

14:04…of the community that help out the most. Now you can't get away from the answers…

14:08…'cause we have a mobile thing that works on smartphones now. If you haven't tried it, go ahead. Alright, next.

14:15Code sharing--as you've seen and used ArcGIS Online through the ArcGIS.com website…

14:20…is the place to create groups; share maps, applications, services, packages, and more.

14:27Now it's the centralized way to share code samples. If you have a ZIP file that's maybe an application…

14:32…or not a completed application, you can still upload it and control it and share it with others.

14:37And like everything else on ArcGIS Online, you control that and who accesses it through the My Content tab.

14:45Blogs, alright. For many years, the blogs have been a great way for our developers and engineers…

14:50…who design and build ArcGIS to speak directly with you very quickly and interact with you, as well.

14:57Until recently, we had over…this grew to over 30 separate technology blogs…

15:02…some of which you may not have known existed, and the feeling we got was some of the content was being missed.

15:08So we merged all this together into the ArcGIS blog. But getting back to the fire hose I was mentioning earlier…

15:14…to do this, we had to give you ways to filter the stuff the way that you want. First, we created…

15:19…some technical communities and industry communities based on what you do and how you work…

15:24…that you can quickly RSS and filter on, but you can even go further than that. For many years, for example…

15:30…the ArcGIS Server blog was one of the more popular blogs. Well, you can still get to that content.

15:35All the products have tags. You can RSS to those. You can create URL bookmarks to those.

15:41If you have an author you particularly like, you can bookmark or RSS that, or a category, or even a search.

15:48Just your own keyword search; you can grab an RSS feed or bookmark to that so that you can keep…

15:55…keep in touch with that stuff. And when you do so, it doesn't look like a bland search page.

16:00It still looks like a blog. Now it's your blog, the way that you want to see it.

16:06Educational Services at Esri continues to be committed to helping find better ways to train you, and…

16:13…they continue to push out more developer content, as well. Instructor-led, both in the classroom…

16:18…and also online that you can take at your desk; self-paced training; and in particular, live training seminars…

16:25…like this one. There's one recently, HTML5 with ArcGIS. It almost broke a record for how many people…

16:31…attended this thing as the live webcast. And you can just view it through your browser. It's actually a live…

16:38…interactive Q&A, so you can ask questions. And if you miss it, we actually broadcast it three times a day…

16:45…to catch the time zones, but after that, we record them and keep them online.

16:51The certification program continues to grow. How many of you are Esri certified or take an exam?

16:57Nobody. Well, I'm glad I'm talking about it, then. Alright, so we have for developers, it continues to expand.

17:03We have associate-level tests for desktop and web, and later this year, they're going to roll out…

17:09…professional-level certifications for desktop, web, and also mobile. We're continuing our very popular…

17:18…Dev Meet Up series around the US. I can best describe this as a technical social. It's after work a few hours.

17:25A great place to network, learn from others, show what you're doing, learn. It's also a great way to…

17:31…sustain this momentum, like I mentioned. You can check out the Dev Meet Up website.

17:36The schedule constantly changes and updates so that you can see if there's going to be a Meet Up near you.

17:42If there isn't one near you, let us know about it and we'll see what we can do. We have 35 planned in the US this year.

17:49And about as many people as sitting in this room right now attended an Esri Dev Meet Up last year.

17:54So they're very popular and we're going to keep them going.

17:59You bring Lightning Talks, you show people what you're doing.

18:01We also invite a keynote speaker of interest, not necessarily GIS or geospatial, but an expert speaker…

18:09…of general developer interest. Things like jQuery and HTML5 or even server object extensions…

18:15…Android development, and more. And when we find a good speaker and we can't get them there…

18:21…we Skype them in. That's a picture, a Skype picture of a keynote speaker we had at a Meet Up we did…

18:27…in Champaign, Illinois. And we use the meetup.com website to organize these, to announce new ones…

18:32…and to sustain that group interaction throughout the year. And some final notes.

18:39The user presenters this week--awesome, got great feedback. The Lightning Talk speakers…

18:44…can I get a round of applause for all those speakers that put in a lot of hard work?

18:54They do a great job. Like Jim said, it's bigger than ever before, and I heard the applause that we should keep expanding that.

18:59All of these sessions, like Jim said, are going to be, the video recordings are going to be up…

19:05…either on video.arcgis.com or on the DevSummit website. And then, as always, through the year…

19:10…you have feedback. This summit improves every year, mostly due to the feedback that you give us.

19:16So there's a simple e-mail address. Like Jim said, fill out the survey, as well…

19:21…and we'd like to know how we can improve. Thank you very much.

19:32Thanks, Jim. You know those Dev Meet Ups? I've got to go to one of those. I want to know what really happens there.

19:43Jim says it's all technical talk, but why are they held at bars? I don't understand that yet, you know.

19:51We'll figure that out. So moving on, we would like to, again, thank our sponsors…

19:57…SitePen for platinum sponsorship, APOS and Microsoft and VMware for gold sponsorships.

20:03Thank you very much to make events like this happen. You guys…you know, it all helps, and it's all for your benefit.

20:16So the next talk is about…Scott Morehouse is going to share some things for you. How many people know Scott?

20:26Don't come up here yet; I've got to make fun of you.

20:30A lot of you guys have met Scott. Scott is our visionary, he is the software director at Esri, and…

20:39…______develop software, what is it? You're the director of software development, right?

20:45The inside joke is, Scott's kind of the sun, right? It's really cool to be close to the sun, 'cause the sun's really cool, but…

20:52…you can get burned. You can get blinded by the sun. You know, there's all kinds of stuff going out with the sun, man.

21:00There's solar flares, but it's always there, you know, and it's always providing good stuff, stuff we need…

21:07…stuff to keep to keep us on track, stuff to keep us motivated, and stuff to keep us real, you know…

21:11…building things that matter so that you can build things that matter. And so with that note, hopefully…

21:18…I'm not going to get fired, and let's invite Scott up to the stage. I just make it up.

21:27Thanks, thanks, thanks, Jim. I don't know quite what that all meant, but I think it was well intended.

21:34So I've just got a few thoughts I want to share with you. You know, I'm not going to try to recap things…

21:41…or create some, you know, grand architectural diagram, but there are just some things that…

21:46…I thought would be good to talk about now. First is this picture. You've seen this before.

21:54I just want to make a few points with it. One is that we're continuing to concentrate our efforts around…

22:01…the concept of one system. There's all these activities with mobile and cloud and software and servers…

22:09…and so forth. But we're endeavoring to integrate and bring these things together in a unified way and avoid…

22:17…the amount of, as much as we can, avoid the kind of impedance mismatch that can happen when you move between…

22:25…you know, different technologies. The reality of the world that we're developing in is that it is full of…

22:33…you know, impedance mismatches, all kinds of things jostling around, you know--plug-ins in browsers, but…

22:40…Steve Jobs doesn't like them, so they're not on the iPad, you know; a cloud that runs fast but doesn't have…

22:48…you know, some of the other attributes that we're familiar with as developers. And the world that we build…

22:58…our systems for is constantly changing, but it does kind of simplify itself in some ways into these areas.

23:05First, you know, cloud and enterprise is the back end. The earlier versions of this slide we maybe…

23:10…showed with 10, they were far apart. Well, I drew them closer together now, you know. This notion of…

23:17…hybrid systems that combine on-premises and cloud-hosted functionality in a kind of mashed up…

23:24…or integrated way is very much more important, more in the forefront of us now. Another point is…

23:34…that the thing that we used to call mobile, we're calling devices, because it's not just mobile, it's not just phones…

23:41…it's not just data collectors; it's all this new set of personal devices with slates and in-vehicle devices and so forth.

23:51So this is the world that we're building in, we're adapting to and leveraging the underlying platforms…

23:57…that we get from, you know, the infrastructure organizations like Microsoft and Apple and Google and IBM.

24:09So we'll continue to try to make things a little bit simpler and try to make sure that our parts work in an integrated fashion.

24:19Next thing is ArcGIS Server 10.1. A lot of, gotten a lot of really good feedback. This is actually a…

24:25…Wordle that was made out of the hashtag Tweets for DevSummit that referred to ArcGIS Server 10.1.

24:36Faster, simpler, more functionality, more capable--so lots of positive feedback with 10.1, and we're hearing…

24:48…I think a lot of people will adopt it quite quickly, move directly, you know, from IMS, from older releases…

24:54…from 10 to 10.1. We are going to continue to have the dev. team, server dev. team focused on…

25:04…just hardening, improving, polishing that server for the next year or as long as it takes, so I feel…

25:14…like we've made, you know, a great new server, and we're going to continue to work heavily on that.

25:22So keep the feedback coming on Server, and we'll definitely be focusing on that.

25:32This is a slide that we use internally to kind of make sense out of all of the platforms and all the ways…

25:38…to build these new-style lightweight apps. And basically it boils down to, you can build native apps…

25:46…for devices, and you can build apps and experiences that run in your website or in your browser.

25:53And there's different, you know, programming paradigms, development environments that are listed down here.

26:00And there's two kinds of--there's really two ways you can build apps. You can build an app from scratch…

26:05…using APIs and leveraging the widget libraries that we have. Another way is that we provide as really…

26:13…as part of the platform, a configurable app that has widgets, it has templates, it has a mechanism for sharing…

26:24…and reusing functionality and configuring it for different apps. So we're focused on each of these.

26:33You can see that this Configurable Apps column is--you saw Jeff Jackson talk about the configurable app…

26:43…that we're building for Windows. You know about the Flex and Silverlight viewers with their configurations.

26:54The third column really here is called Disconnected Mapping and GIS Functionality, and this is about…

26:59…being able to do GIS without a connection, if you will, back to a server. What can you run disconnected?

27:08And I think Euan and the team have done an excellent job with putting that together with the Runtime…

27:13…and we're going to continue to really push that aspect of things. Down at the bottom, you see a row of question marks.

27:21That's really about actually building a GIS plug-in that can work in a browser programming environment, as well.

27:28That's something that we're considering moving forward. So out of all those SDKs and runtimes and apps…

27:37…and Androids and iOSs and, you know, what does it all mean? This is how we try to make sense out of it…

27:44…as we plan things, moving forward. Next thing I want to talk about is online and GIS as a service.

27:54So this is a pretty simple diagram. So what's GIS as a service? What's ArcGIS Online intended to be?

28:02It's a platform for organizing users, maps, and geographic knowledge. It's a platform for delivering apps…

28:11…or for supporting apps that are easy to use for working with maps and geographic information.

28:20It's a platform delivering or supporting apps that work on a variety of devices, from phones to tablets…

28:27…to browsers to being embedded in systems like Microsoft Office and being embedded in websites.

28:36This GIS as a service or ArcGIS Online is powered by content that's actually hosted in ArcGIS Online…

28:44…but it's also powered by content that's coming from your GIS servers, so you can think of ArcGIS Online…

28:51…as the front end to your ArcGIS Server, providing this organizational, you know, context for that.

29:01ArcGIS Online can also be powered by functionality that's entirely hosted within the ArcGIS Online system.

29:07So this is just a quick statement of what online is becoming and what our vision for GIS as a service is.

29:16Again, this is an area that we are working very heavily in, both in hardening and improving the kind of core…

29:23…infrastructure and then also in extending it with new functionality over the next years.

29:34Another notion is that there, in this room, it's a developer conference, but there's many kinds of developers…

29:42…several kinds of developers, and I think one of the things we'll be working on in the next year is…

29:47…being able to make sure we're building targeted solutions for each sort of developer.

29:53First type are people that help organizations and work groups bring geographic information to life and…

30:02…serve the members of that organization. You either work within an organization or you work as a consultant…

30:08…on behalf of an organization. The second type of developer is actually building a product, a website or…

30:16…an app, and they need maps and geographic information to power that. We have internal developers of this sort…

30:23…that use ArcGIS or our system to build maps for Office, for example, of that. And the third type of developer…

30:32…is an entrepreneurial developer that's actually interested in building and selling and deploying solutions…

30:39…that play well in this app ecosystem or this system, ecosystem of the Esri user community and…

30:48…the ArcGIS platform. And we'll be working, you know, with targeting each of these.

30:53For example, the third area is very--people have come up to me and been very interested in…

30:58…What is the catalog? What is the App Store model? What is the framework in which I can, you know…

31:05…build apps for local governments and then be able to deploy those to a variety of customers? How can you…

31:10…help me build a business like that? So we'll be working in these areas.

31:20The last, you know, I guess, another thought is about solutions and building the system.

31:27So a lot of what we talked about today was the technology that makes up the core of the system that we deliver…

31:34…and maintain and sustain for our community and for you, and that's a platform for building solutions.

31:41And it's a very complex and hard-to-figure-out and always changing environment of what it means to build…

31:51…great solutions. And we want to actually support this cloud of solutions as best we can.

32:00So we're doing a number of things.

32:02One is that the Esri work that we do in this solution space with apps and templates and so forth…

32:13…we want to open source and we want to support, through an open source community, a process…

32:18…in association with you, with our other users. So we're looking at creating a GitHub-based open source machinery…

32:29…for viewers, for add-ins, for widgets, for schema, for apps that can leverage and surround this core.

32:42How many of you think that's a positive thing? Okay. Another area that we're working on is…

32:53…trying to bring some order to all of the--you know, every system is different in some ways, but…

33:00…lots of systems are very similar, and how can we reuse and share best practice with one another?

33:07That's the initiative we've really had, you know. You've heard us talk about templates and solutions for ArcGIS.

33:13This is just to kind of--resource centers. These are the areas that we are working on; these are indicative…

33:21…of the areas we're working on with the resource centers for how do we use the core of ArcGIS and provide a…

33:28…kind of a starting point for building solutions in a particular domain, for example, 3D cities and 3D city modeling…

33:35…ocean GIS; location analytics, which is about putting maps and geographic information into business systems like CRM.

33:45So we're going to continue to work this. This is the resource center, and this is some of the work that we…

33:50…want to actually create a viable ecosystem of solutions using things we do, things that we do with the open source…

34:00…initiatives, things that we do with business partners. So that's another area for us to really focus on.

34:12Finally, I just want to wrap up with, you know, why we do what we do. You know, Bob Dylan wrote a song…

34:21…a long time ago called "Gotta Serve Somebody." And the point of that song was that you're always serving somebody…

34:28…even if you don't think you are. And that was a gospel song, but it's also relevant to our work as builders of systems.

34:39We don't just exercise technology. We don't just demonstrate REST interfaces. The only purpose of what we do…

34:46…is to build systems that serve real people that are doing, you know, real work. And I think it's important…

34:55…to just encourage you to engage with the real users of your system--you know, procurement managers…

35:04…you know, system architects, project managers. I know some of you are in the room, but…

35:10…you're not real people, right? You're facilitating real people, right? It's the guys that are working in the highway crew…

35:19…that might use the mobile system or the people at the front desk that might be using the portal.

35:25That's who you've got to bear in mind. And that's who we try to bear in mind, too. When we're building…

35:30…all this generic infrastructure and providing this platform, we're trying to understand how we can best…

35:36…design systems that serve you and that serve other members of our user community.

35:45And so with that, I'll conclude, and I think we're going to now go to the Q&A. Is that right, Jim?

35:54We need a round of applause for Scott first before we go to that.

35:59Thanks.