Smarter Cities and Buildings

Dave Bartlett, VP, IBM Smarter Infrastructure, illustrates how buildings work and how they should be designed and managed to optimize operations.

Transcript

Transcript

00:01Thanks for the opportunity to share IBM's perspective on smarter buildings and smart cities.

00:06I'll talk about how IT and communication technology can leverage an exponentially growing dataset...

00:13...streaming from the built environment in a way that benefits the economic, operational, and...

00:18...environmental mandates in today's world.

00:21But, let me start with my definition of smarter.

00:25It starts with people, not technology, and I think those points were well made this morning, thank you.

00:33How can we improve the quality of life?

00:36How can we improve productivity?

00:39How can we inspire?

00:41I had an inspiring moment this morning, in fact, and kind of in this role of building whisperer...

00:47...I have become very critical as I go through campuses and then buildings.

00:52So, I got here this morning and I actually took my umbrella out of the briefcase because I was going...

00:57...to California from New York.

01:01And I pull into the Esri parking lot and it says parking to the right, so, I go "OK," and there's nothing...

01:08...in the first lot; there's nothing in the second lot; there's nothing in the third lot, and it's raining, and I'm like...

01:13..."oh, man," you know, so I get out of the car and I just start walking along the path along the buildings.

01:19And I start looking at the landscaping.

01:22And the beautiful indigenous use of ground cover and trees and, just the buildings kind of peeping out from them.

01:33And all of a sudden I got lost in it and I was back to, you know, when I was eight or nine years old...

01:38...at my grandparents' camp in Canada, which is, you know, a different biome, okay?

01:45But I just, I got lost in that moment and I felt that so, I think Jack, you were responsible for a lot that...

01:52...so thank you for that moment.

01:57So, you know, technology is a means to an end.

02:04Fortunately, UNINTELLIGIBLE, so fortunately, you know, I think we're at a profound moment...

02:19...in history to leverage this technology.

02:23We've talked again about that a lot this morning.

02:26We've kind of reached this critical mass of sensors that are out there in the built environment...

02:31...and the ability to process the information coming from those sensors.

02:35We've kind of moved this Internet, that has connected people and ideas, to now an Internet of "things"...

02:40...which is fast approaching a trillion connected objects in the physical world.

02:49And with that the capability to do analytics, so the bandwidth to process that, the compute power to...

02:55...process that at the right place point.

02:57All of a sudden all this is converging in making something very important possible.

03:05I think, in fact, we're at the dawn of a new day, where these new constructs that we call big data, analytics...

03:12...geospatial, cloud, mobile computing, can be effectively applied to the built environment.

03:19A new day with technology can help us fix the very problems that largely are in place because of technology.

03:30So while it's imperative that every new project benefit in geodesign, the fact remains that our...

03:36...biggest problem and our biggest opportunity today is from this legacy environment of building stock...

03:43...and urban landscape that we have inherited.

03:47In fact, seventy percent of the carbon footprint in cities like Los Angeles and New York...

03:53...come from the building stock, not the transportation, as everyone would suspect.

03:59And if you look at this last year, 2012, we easily beat the record of the warmest year on record in this country.

04:09And unprecedented weather effects like Sandy, which hit my house and...

04:16I mean, literally, just take some of the examples if you look at the devastation.

04:19Fortunately I was not hit that bad; I'm not right on the coast.

04:22But, just one example, there was enough water that went through the subway tunnel from Manhattan...

04:28...to New Jersey to equal the volume that goes over Niagara Falls, and with that all the...

04:34...contamination from that tunnel that went into the water.

04:38So, clearly, it's time for a change.

04:41And I think a great place to start that I found good receptivity is in our educational institutions...

04:49...from universities to our public school systems because they are a great place for thought leadership...

04:58...for research, but also because they're creating the thought leaders of tomorrow.

05:01And the other interesting place I found a good receptivity is the Department of Defense...

05:06...not just in this country but other parts of the world.

05:09They are, if you look at DoD in this country, they are the biggest user of energy, so they are focused on it.

05:16Always with a focus on readiness for mission, but focused on how they can better use the natural resources.

05:25Yes, this is largely a design problem, a lack of holistic design - holistic being the key word...

05:30...that considers how buildings can contribute in a positive way to the quality of life of its occupants...

05:37...and the greater ecosystem that the buildings belong to.

05:42Creating and re-imagining buildings and cities requires a design solution that really does require...

05:48...the values of people tied to science, tied to technology.

05:53So, where to begin? That's what everybody asks me.

05:57Okay, Dave, we're sold; where do we begin?

06:02Let's start with an educational system right here in Los Angeles.

06:07...of technology, a lot of new sensors, right?

06:08This is a project that we started with Esri and CitySourced who's here today, also.

06:15And, the wonderful thing about this is we're actually going to look to our grandchildren to...

06:21...help us with this project and this school district.

06:24So, the school district and many universities are like cities unto themselves, and if you look at the stats on this...

06:33....seven hundred thousand students, and if you add in the faculty and parents, support community...

06:39...you're talking over a million people and that's involved directly with the government of that...

06:45...school system; it's like a small city; or, actually, a large city, in this country.

06:50It covers 710 square miles, 300,000 and maintenance services requests per year.

06:57And they, all of a sudden, got this idea they wanted to be one of the greenest school districts in the country.

07:10What they did have was one of the products we make at IBM called Maximo which kind of tracks...

07:19...and helps with the maintenance of all the assets, the physical assets, in the school district.

07:25Okay, so how do you tie that to what's happening in real time in that campus?

07:30Well, again, no budget to put in lots of new smart sensors, but we do have lots of students...

07:37...with smartphones from K through 12.

07:40So, what are they doing with smartphones?

07:44They use apps; it's a very natural thing.

07:47So working with CitySource to develop an app, working with Esri, we geotagged...

07:53...this app so that they could report on what's happening in the school.

07:58It turns out, people, and even grandchildren, are the smartest sensors we have.

08:05Because what we want to understand is, what are they seeing that's happening in that built...

08:12...environment that's affecting their quality of life, their ability to learn, their ability to be inspired.

08:20So, by enabling each of these smartphones, they became the green reporters for the school.

08:28And we connected it to this Maximo product so that rather than the old way - which we've all experienced, right?

08:35You call up and say, this room is too cold, it's too hot, can you help me out?

08:40And then somebody appears a couple of hours later with a hammer and a flashlight - worst case, right?

08:48They're actually seeing what they're reporting, action being taken on things getting fixed.

08:54Now, this is just very fundamental, foundational, but think for a moment, how would you...

09:01...reimagine reinventing this city with this capability?

09:08What could be done to drive this forward?

09:12I think it's a great opportunity.

09:13So, let me just give you a couple of examples.

09:17Reports coming in that a room is cold, but what the students are seeing is, it's cold because...

09:23...the window's broken and there's a security issue there.

09:29Using crowdsourcing techniques to understand not just somebody that's always cold but the majority is cold...

09:36...or the majority doesn't feel safe.

09:37What changes can you effect? What can you start to learn in terms of UNINTELLIGIBLE decisions as you move forward?

09:46Anybody have any ideas right now what you can do with a system like this in place?

09:55Yes.

09:56[inaudible audience participation]

10:04Exactly. So seeing where, you know, if there's an area of the school district where you're getting...

10:09...the most broken windows, the most safety problems, or security problems.

10:14You see this pattern; rather than just going in and fixing it, you can actually change...

10:20...make changes so that that doesn't happen and maybe it's solved by landscaping or maybe it's solved...

10:26...by new fences or maybe it's solved by better policing or...

10:30But the whole idea is to understand those patterns.

10:34But the key thing in involving the students is to make them part of the equation...

10:41...make them part of the transformation.

10:44So you can bring in techniques like gamification right?

10:48That's what keeps everybody going, you know?

10:51So I look at my children and my grandchildren, things like Angry Birds.

10:58Gamification; that's what gets people excited.

11:00So, who's the best screen reporter?

11:03What's the cumulative impact of this grade level in terms of what they've done?

11:09I asked my son-in-law, why isn't there more of a movement among young people in the space of green...

11:17...in environmental change, and he said it's not because we don't care, it's because we don't think...

11:23...we can make a difference individually.

11:25So just seeing the cumulative impact I think is huge.

11:29And that's something that we can do with technology.

11:34Again, now, the type of skills that you bring in this room, think about the scenario...

11:39...help us reimagine it, help us move forward.

11:42I think collaboration and coming up with ideas; we've got this foundation now to be transformative.

11:48It can be replicated across different school districts.

11:51On Monday IBM's going to announce the next three school districts we've been working with and what we're doing.

11:58So the great news is, it's catching on but we need to leverage it.

12:03We need to think of it in the context that we're talking about in this room.

12:07Another, as I said, very receptive audience is the DoD and this is a project that we've just announced in the U.K.

12:15And if you just look at these figures, it is staggering when you look at what the DoD manages.

12:21In the U.K., it's 900 square miles, 45,000 buildings, 55,000 houses, 135,000 single living spaces.

12:31I just pulled this map off of the Internet; it's one of the campuses they own that they want to repurpose...

12:39...away from military use to more of a multipurpose for the community.

12:45What an opportunity we have to retrofit, or rebuild, these environments into something...

12:52...that's much more attuned to people.

12:54And the experiment is not just happening in the U.K.; we've got quite a diverse set of areas we...

13:01...can work on, challenges that go from Norway to the Falkland Islands, so.

13:06I think it's a great opportunity.

13:09Again, it's a joint project with Esri, it's an urgent problem, 45 percent of the carbon emissions in the U.K....

13:18...are coming from the built environment.

13:21So I think, you know, as we move forward to this project - this one, we use the capability...

13:25...we acquired in IBM called TRIRIGA.

13:30One of the things TRIRIGA helps enterprises and public entities do is just understand what space they have.

13:39It's amazing how many mid- to large-size enterprises don't even have that view.

13:47I think renewable is fantastic, and LEED-certified building is great, but you know what has the lowest carbon footprint?

13:56Releasing space that you don't need.

14:01Being on top of your space requirements.

14:05I was in Italy last May talking to the DoD there and the guy - it was in Rome - he's in charge of...

14:14...all the buildings that has Italy has.

14:16Now, Italy's kind of in that group with Portugal and Greece and Spain that are really putting some pressure...

14:24...on the euro in terms of fiscal responsibility and the expense, the cost.

14:30So they're trying to take the cost out of the DoD.

14:34And he said, "Dave, honestly, I don't even know how many buildings Italy has for the DoD.

14:43"And, of those buildings, how they're used, how much they're utilized."

14:49The good news is, we have the technology to do that; it's a great starting point.

14:54Such a big opportunity when you look at the size of these portfolios.

15:00When Shannon said, "Dave, I need your charts tomorrow," I think it was, I pulled this chart together.

15:07It's kind of something I've used in other initiatives like automatic computing...

15:12...because customers always say, "Where do I start?" you know?

15:15Or, "This is too intimidating; I'm so far behind."

15:19In fact, that was the guy in Rome.

15:23"I think it's great, Dave, but I don't even know where to start."

15:26So, you know, I think it's important to help people with a ... some, this is not something that happens over night.

15:35It is something that could be better characterized as a journey.

15:40So helping entities see themselves in this journey, where are you at?

15:44The manage stage, the optimize stage, or the transformative stage.

15:47I tried to put some definitions, some bullets down here that night getting these charts ready for Shannon.

15:55I just throw it out to you as kind of a beginning idea that I would welcome your input.

16:03Obviously, when you add the tools of geodesign and everything we've talked about...

16:08...it's really going to help you move to the stage of optimization.

16:13The majority of entities I work with are at the managed stage, and so much we can do there...

16:18...but how do you use tooling to become efficient, to improve quality of life?

16:24So, it's all about how you organize and analyze and visualize the data, and do it in a way that as much as possible...

16:33...as you said, in a standardized format, in the previous talk, to create information available that truly is defensible...

16:41...so you can have that conversation that is intelligent and not superficial.

16:46And, invoke real-time analytics to improve decision making, which is another big area I focus on.

16:52But ultimately, I'll get to that transform stage, where we can create those environments that are not...

16:58...just not neutral, but net positive; one that gives back to the environment, and that's where a lot of the work I do...

17:04...in building physiology falls into place.

17:09Work that where we can do simulation of system dynamics, predictive analytics, automated...

17:15...real-time response to improve the environment.

17:18But again, I welcome your feedback on that.

17:25I put this chart up, also to re-emphasize the point Bran made, that this is not something that happens overnight.

17:33It's a very iterative process.

17:35With any sort of stages, there's a lot of iteration.

17:38But it's just about, whatever instrumentation you have, collecting that data and analyzing it and identifying it in...

17:48...areas and acting on them; and then trying out different things; applying changes and looking at the results...

17:53...and then, based on that, modifying, you know, what you want to measure and going through that.

17:58And, I also put this chart up because it's, a lot of people say, "Why is IBM in this space now?...

18:04...I thought IBM was, like, an IT company, right?"

18:06But if you look at this chart, it's all about data, complex datasets, analytics...

18:14So IBM when we got into the smarter planet strategic focus as a corporation; it was all about leveraging that capability...

18:23...that we've used in the IT world and applying it to the physical world or built environments.

18:29So, I think the smarter built environment and agree, we're at a point where it's a new beginning...

18:38...we have a new way of thinking about the world we live in; working with companies like Esri.

18:44We're already deploying solutions that are improving our world, but it's just the beginning.

18:49And so, I'm just trying to join the call to action here.

18:54I think collaboration, from the type of ideas and skills that we're bringing together in the summit is the answer.

19:05We just recently did a CEO survey - we do it every two years - and one of the CEOs talked about...

19:12...companies having to come out of their silos as a company, to start to more openly collaborate with...

19:18...other companies, and partners, because this is the quote I pulled from that collaboration is what really...

19:24...amplifies innovation and to stay competitive in today's world, you need that help.

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