Smarter Cities and Buildings

Dave Bartlett, VP, IBM Smarter Infrastructure, illustrates how buildings work and how they should be designed and managed to optimize operations.

Jan 24th, 2013



00:01Thanks for the opportunity to share IBM's perspective on smarter buildings and smart cities.

00:06I'll talk about how IT and communication technology can leverage an exponentially growing dataset...

00:13...streaming from the built environment in a way that benefits the economic, operational, and...

00:18...environmental mandates in today's world.

00:21But, let me start with my definition of smarter.

00:25It starts with people, not technology, and I think those points were well made this morning, thank you.

00:33How can we improve the quality of life?

00:36How can we improve productivity?

00:39How can we inspire?

00:41I had an inspiring moment this morning, in fact, and kind of in this role of building whisperer...

00:47...I have become very critical as I go through campuses and then buildings.

00:52So, I got here this morning and I actually took my umbrella out of the briefcase because I was going... California from New York.

01:01And I pull into the Esri parking lot and it says parking to the right, so, I go "OK," and there's nothing... the first lot; there's nothing in the second lot; there's nothing in the third lot, and it's raining, and I'm like...

01:13..."oh, man," you know, so I get out of the car and I just start walking along the path along the buildings.

01:19And I start looking at the landscaping.

01:22And the beautiful indigenous use of ground cover and trees and, just the buildings kind of peeping out from them.

01:33And all of a sudden I got lost in it and I was back to, you know, when I was eight or nine years old... my grandparents' camp in Canada, which is, you know, a different biome, okay?

01:45But I just, I got lost in that moment and I felt that so, I think Jack, you were responsible for a lot that... thank you for that moment.

01:57So, you know, technology is a means to an end.

02:04Fortunately, UNINTELLIGIBLE, so fortunately, you know, I think we're at a profound moment... history to leverage this technology.

02:23We've talked again about that a lot this morning.

02:26We've kind of reached this critical mass of sensors that are out there in the built environment...

02:31...and the ability to process the information coming from those sensors.

02:35We've kind of moved this Internet, that has connected people and ideas, to now an Internet of "things"...

02:40...which is fast approaching a trillion connected objects in the physical world.

02:49And with that the capability to do analytics, so the bandwidth to process that, the compute power to...

02:55...process that at the right place point.

02:57All of a sudden all this is converging in making something very important possible.

03:05I think, in fact, we're at the dawn of a new day, where these new constructs that we call big data, analytics...

03:12...geospatial, cloud, mobile computing, can be effectively applied to the built environment.

03:19A new day with technology can help us fix the very problems that largely are in place because of technology.

03:30So while it's imperative that every new project benefit in geodesign, the fact remains that our...

03:36...biggest problem and our biggest opportunity today is from this legacy environment of building stock...

03:43...and urban landscape that we have inherited.

03:47In fact, seventy percent of the carbon footprint in cities like Los Angeles and New York...

03:53...come from the building stock, not the transportation, as everyone would suspect.

03:59And if you look at this last year, 2012, we easily beat the record of the warmest year on record in this country.

04:09And unprecedented weather effects like Sandy, which hit my house and...

04:16I mean, literally, just take some of the examples if you look at the devastation.

04:19Fortunately I was not hit that bad; I'm not right on the coast.

04:22But, just one example, there was enough water that went through the subway tunnel from Manhattan... New Jersey to equal the volume that goes over Niagara Falls, and with that all the...

04:34...contamination from that tunnel that went into the water.

04:38So, clearly, it's time for a change.

04:41And I think a great place to start that I found good receptivity is in our educational institutions...

04:49...from universities to our public school systems because they are a great place for thought leadership...

04:58...for research, but also because they're creating the thought leaders of tomorrow.

05:01And the other interesting place I found a good receptivity is the Department of Defense...

05:06...not just in this country but other parts of the world.

05:09They are, if you look at DoD in this country, they are the biggest user of energy, so they are focused on it.

05:16Always with a focus on readiness for mission, but focused on how they can better use the natural resources.

05:25Yes, this is largely a design problem, a lack of holistic design - holistic being the key word...

05:30...that considers how buildings can contribute in a positive way to the quality of life of its occupants...

05:37...and the greater ecosystem that the buildings belong to.

05:42Creating and re-imagining buildings and cities requires a design solution that really does require...

05:48...the values of people tied to science, tied to technology.

05:53So, where to begin? That's what everybody asks me.

05:57Okay, Dave, we're sold; where do we begin?

06:02Let's start with an educational system right here in Los Angeles.

06:07...of technology, a lot of new sensors, right?

06:08This is a project that we started with Esri and CitySourced who's here today, also.

06:15And, the wonderful thing about this is we're actually going to look to our grandchildren to... us with this project and this school district.

06:24So, the school district and many universities are like cities unto themselves, and if you look at the stats on this... hundred thousand students, and if you add in the faculty and parents, support community...'re talking over a million people and that's involved directly with the government of that... system; it's like a small city; or, actually, a large city, in this country.

06:50It covers 710 square miles, 300,000 and maintenance services requests per year.

06:57And they, all of a sudden, got this idea they wanted to be one of the greenest school districts in the country.

07:10What they did have was one of the products we make at IBM called Maximo which kind of tracks...

07:19...and helps with the maintenance of all the assets, the physical assets, in the school district.

07:25Okay, so how do you tie that to what's happening in real time in that campus?

07:30Well, again, no budget to put in lots of new smart sensors, but we do have lots of students...

07:37...with smartphones from K through 12.

07:40So, what are they doing with smartphones?

07:44They use apps; it's a very natural thing.

07:47So working with CitySource to develop an app, working with Esri, we geotagged...

07:53...this app so that they could report on what's happening in the school.

07:58It turns out, people, and even grandchildren, are the smartest sensors we have.

08:05Because what we want to understand is, what are they seeing that's happening in that built...

08:12...environment that's affecting their quality of life, their ability to learn, their ability to be inspired.

08:20So, by enabling each of these smartphones, they became the green reporters for the school.

08:28And we connected it to this Maximo product so that rather than the old way - which we've all experienced, right?

08:35You call up and say, this room is too cold, it's too hot, can you help me out?

08:40And then somebody appears a couple of hours later with a hammer and a flashlight - worst case, right?

08:48They're actually seeing what they're reporting, action being taken on things getting fixed.

08:54Now, this is just very fundamental, foundational, but think for a moment, how would you...

09:01...reimagine reinventing this city with this capability?

09:08What could be done to drive this forward?

09:12I think it's a great opportunity.

09:13So, let me just give you a couple of examples.

09:17Reports coming in that a room is cold, but what the students are seeing is, it's cold because...

09:23...the window's broken and there's a security issue there.

09:29Using crowdsourcing techniques to understand not just somebody that's always cold but the majority is cold...

09:36...or the majority doesn't feel safe.

09:37What changes can you effect? What can you start to learn in terms of UNINTELLIGIBLE decisions as you move forward?

09:46Anybody have any ideas right now what you can do with a system like this in place?


09:56[inaudible audience participation]

10:04Exactly. So seeing where, you know, if there's an area of the school district where you're getting...

10:09...the most broken windows, the most safety problems, or security problems.

10:14You see this pattern; rather than just going in and fixing it, you can actually change...

10:20...make changes so that that doesn't happen and maybe it's solved by landscaping or maybe it's solved... new fences or maybe it's solved by better policing or...

10:30But the whole idea is to understand those patterns.

10:34But the key thing in involving the students is to make them part of the equation...

10:41...make them part of the transformation.

10:44So you can bring in techniques like gamification right?

10:48That's what keeps everybody going, you know?

10:51So I look at my children and my grandchildren, things like Angry Birds.

10:58Gamification; that's what gets people excited.

11:00So, who's the best screen reporter?

11:03What's the cumulative impact of this grade level in terms of what they've done?

11:09I asked my son-in-law, why isn't there more of a movement among young people in the space of green... environmental change, and he said it's not because we don't care, it's because we don't think...

11:23...we can make a difference individually.

11:25So just seeing the cumulative impact I think is huge.

11:29And that's something that we can do with technology.

11:34Again, now, the type of skills that you bring in this room, think about the scenario... us reimagine it, help us move forward.

11:42I think collaboration and coming up with ideas; we've got this foundation now to be transformative.

11:48It can be replicated across different school districts.

11:51On Monday IBM's going to announce the next three school districts we've been working with and what we're doing.

11:58So the great news is, it's catching on but we need to leverage it.

12:03We need to think of it in the context that we're talking about in this room.

12:07Another, as I said, very receptive audience is the DoD and this is a project that we've just announced in the U.K.

12:15And if you just look at these figures, it is staggering when you look at what the DoD manages.

12:21In the U.K., it's 900 square miles, 45,000 buildings, 55,000 houses, 135,000 single living spaces.

12:31I just pulled this map off of the Internet; it's one of the campuses they own that they want to repurpose...

12:39...away from military use to more of a multipurpose for the community.

12:45What an opportunity we have to retrofit, or rebuild, these environments into something...

12:52...that's much more attuned to people.

12:54And the experiment is not just happening in the U.K.; we've got quite a diverse set of areas we...

13:01...can work on, challenges that go from Norway to the Falkland Islands, so.

13:06I think it's a great opportunity.

13:09Again, it's a joint project with Esri, it's an urgent problem, 45 percent of the carbon emissions in the U.K....

13:18...are coming from the built environment.

13:21So I think, you know, as we move forward to this project - this one, we use the capability...

13:25...we acquired in IBM called TRIRIGA.

13:30One of the things TRIRIGA helps enterprises and public entities do is just understand what space they have.

13:39It's amazing how many mid- to large-size enterprises don't even have that view.

13:47I think renewable is fantastic, and LEED-certified building is great, but you know what has the lowest carbon footprint?

13:56Releasing space that you don't need.

14:01Being on top of your space requirements.

14:05I was in Italy last May talking to the DoD there and the guy - it was in Rome - he's in charge of...

14:14...all the buildings that has Italy has.

14:16Now, Italy's kind of in that group with Portugal and Greece and Spain that are really putting some pressure...

14:24...on the euro in terms of fiscal responsibility and the expense, the cost.

14:30So they're trying to take the cost out of the DoD.

14:34And he said, "Dave, honestly, I don't even know how many buildings Italy has for the DoD.

14:43"And, of those buildings, how they're used, how much they're utilized."

14:49The good news is, we have the technology to do that; it's a great starting point.

14:54Such a big opportunity when you look at the size of these portfolios.

15:00When Shannon said, "Dave, I need your charts tomorrow," I think it was, I pulled this chart together.

15:07It's kind of something I've used in other initiatives like automatic computing...

15:12...because customers always say, "Where do I start?" you know?

15:15Or, "This is too intimidating; I'm so far behind."

15:19In fact, that was the guy in Rome.

15:23"I think it's great, Dave, but I don't even know where to start."

15:26So, you know, I think it's important to help people with a ... some, this is not something that happens over night.

15:35It is something that could be better characterized as a journey.

15:40So helping entities see themselves in this journey, where are you at?

15:44The manage stage, the optimize stage, or the transformative stage.

15:47I tried to put some definitions, some bullets down here that night getting these charts ready for Shannon.

15:55I just throw it out to you as kind of a beginning idea that I would welcome your input.

16:03Obviously, when you add the tools of geodesign and everything we've talked about...'s really going to help you move to the stage of optimization.

16:13The majority of entities I work with are at the managed stage, and so much we can do there...

16:18...but how do you use tooling to become efficient, to improve quality of life?

16:24So, it's all about how you organize and analyze and visualize the data, and do it in a way that as much as possible... you said, in a standardized format, in the previous talk, to create information available that truly is defensible... you can have that conversation that is intelligent and not superficial.

16:46And, invoke real-time analytics to improve decision making, which is another big area I focus on.

16:52But ultimately, I'll get to that transform stage, where we can create those environments that are not...

16:58...just not neutral, but net positive; one that gives back to the environment, and that's where a lot of the work I do... building physiology falls into place.

17:09Work that where we can do simulation of system dynamics, predictive analytics, automated...

17:15...real-time response to improve the environment.

17:18But again, I welcome your feedback on that.

17:25I put this chart up, also to re-emphasize the point Bran made, that this is not something that happens overnight.

17:33It's a very iterative process.

17:35With any sort of stages, there's a lot of iteration.

17:38But it's just about, whatever instrumentation you have, collecting that data and analyzing it and identifying it in...

17:48...areas and acting on them; and then trying out different things; applying changes and looking at the results...

17:53...and then, based on that, modifying, you know, what you want to measure and going through that.

17:58And, I also put this chart up because it's, a lot of people say, "Why is IBM in this space now?...

18:04...I thought IBM was, like, an IT company, right?"

18:06But if you look at this chart, it's all about data, complex datasets, analytics...

18:14So IBM when we got into the smarter planet strategic focus as a corporation; it was all about leveraging that capability...

18:23...that we've used in the IT world and applying it to the physical world or built environments.

18:29So, I think the smarter built environment and agree, we're at a point where it's a new beginning...

18:38...we have a new way of thinking about the world we live in; working with companies like Esri.

18:44We're already deploying solutions that are improving our world, but it's just the beginning.

18:49And so, I'm just trying to join the call to action here.

18:54I think collaboration, from the type of ideas and skills that we're bringing together in the summit is the answer.

19:05We just recently did a CEO survey - we do it every two years - and one of the CEOs talked about...

19:12...companies having to come out of their silos as a company, to start to more openly collaborate with...

19:18...other companies, and partners, because this is the quote I pulled from that collaboration is what really...

19:24...amplifies innovation and to stay competitive in today's world, you need that help.

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